Child Support Agent I

Work Type
Child Support Enforcement

$31,582 - $34,861

Closing Date
Open Until Filled
Posted January 9, 2023

Agency Name
Jones County DSS

Work County

Job Contact
Wendy Winslow, Director 418 NC Hwy 58N, Unit D Trenton, NC 28585 Or NC Works Career Center 2836 Neuse Boulevard New Bern, NC 28562

Job Location
418 NC Hwy 58N, Unit D
North Carolina
Job Description

Description:   Work in this class involves the initiation  and organization of Child Support Enforcement (IV-D) duties. These duties include: interviewing new public assistance clients, and some non-public assistance clients, to explain the program and to obtain data regarding the absent parent; determining the course of action; locating the absent parent; and establishing voluntary paternity and/or support obligations through the court system. Knowledge, Skills, and Abilities:   Considerable knowledge of the Child Support Enforcement Program and applicable legal procedures; ability to interview clients, and parents. Ability to organize, analyze, and summarize case information; basic math skills, ability to establish and maintain effective working relationships with clients and absent parents, location resources, offices of the Clerk of Court, Magistrates, District Attorney, Sheriff, other court officials, and private attorneys. Minimum Qualifications:   Graduation from high school and two years experience in eligibility, investigative, judiciary, or legal work; or an associate degree in business administration, human resources, law enforcement or closely related degree and one year of experience in eligibility, investigative, judiciary, or legal work; or an equivalent combination of education and experience. Special Requirements: This position has a mandatory requirement to work in emergency shelters in the event of a natural or man-man disaster. This employee will be required to perform other duties as assigned. Additional Requirements: Applicants must consent to Alcohol and Drug-free workplace testing and background checks with the Administrative Office of the Courts, and NC Department of Motor Vehicles and other background sources as deemed appropriate.
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