Child Support Agent II

Primary Purpose of Position:  Process all out-going and in-coming interstate child support actions.  Process all casework via the “CSNET” and the state “ACTS” system.  Process all in-coming registration of foreign support orders and monitoring the status of ongoing active child support interstate cases. Knowledge, Skills and Abilities: Thorough knowledge of the Child Support Enforcement Program and applicable legal procedures; considerable ability to interview clients, absent parents and related sources, and to investigate cases; considerable ability to organize, analyze, and summarize case information; basic math skills; ability to establish and maintain effective working relationships with clients and absent parents, location resources, offices of the Clerk of Court, Magistrates, District Attorney, Sheriff, other court officials, and private attorneys. Minimum Training and Experience: A four year degree and six months experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work; or an associates degree in business administration, human resources, law enforcement or closely related degree and two years of experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work; or graduation from high school and three years of experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work; or an equivalent combination of education and experience.  Bilinguals are encouraged to apply.  DD 214 is required from applicants claiming a military preference.