Child Support Agent II

Job Title:  Child Support Agent II Location:  Chatham County Department of Social Services Contact Person:  Nancy Burgess Telephone number:  919-642-6905 Address to send application:  Chatham County Human Resources, PO Box 1809, Pittsboro, NC  27312 For printable State of North Carolina Application (PD-107): http://oshr.nc.gov/document/nc-state-government-application-employment-pd-107 or apply online at:  https://chathamnc.seamlessdocs.com/f/ChathamJobApplication   Job Summary:  This position is responsible for the initiation, preparation and organization, and enforcement of child support orders in a Child Support Services (IV-D) program.  An agent in this class may perform some or all of the duties of the Agent I but is primarily involved in enforcing Child Support court orders, maintaining records and files and preparing reports. Attempts to locate a non-custodial parent through a variety of available resources.  Monitors enforcement orders and takes enforcement action within federally mandated time frames.  Attends court, communicates with court personnel and case participants and gives testimony and presents facts of the case.  Reviews Court documents.  Executes paperwork to deduct Child Support payments from wages and other sources of income.  Undertakes extensive investigation to determine wages assets.  Does related work as required. Minimum Qualifications:  Thorough knowledge of the Child Support Enforcement Program and applicable legal procedures; considerable ability to interview clients, absent parents and related sources, and to investigate cases; considerable ability to organize, analyze, and summarize case information; basic math skills; ability to establish and maintain effective working relationships with clients and absent parents, location resources, offices of the Clerk of Court, Magistrates, District Attorney, Sheriff, other court officials and private attorneys. A four year degree and six months experience in eligibility, investigative, judiciary, or legal work that provides knowledges, skills and abilities needed to perform the work; or an Associates degree in business administration, human resources, law enforcement or closely related degree and two years of experience in eligibility, investigative, judiciary, or legal work that provides knowledges, skills and abilities needed to perform the work; or graduation from high school and three years of experience in eligibility, investigative, judiciary, or legal work that provides knowledges, skills and abilities needed to perform the work; or an equivalent combination of education and experience.   Salary: Salary grade 59; $38,382   Position Closing Date: October 12, 2021 @ 5:00pm   Chatham County is an equal opportunity employer