Child Support Agent II

Work Type
Child Support Enforcement

Position Number
650721

Salary
$42,168 - $66,644

Closing Date
August 26, 2022
Posted August 11, 2022


Agency Name
Social Services

Work County
Pitt

Job Location
1717 West 5th Street
Greenville
North Carolina
27834
Job Description

Primary Purpose of Position:  The primary purpose of this position is to handle all casework involving establishing, modifying and enforcing child support orders, as well as providing direct support to the agency attorney in court.  This caseload is heavily focused on IV-E foster care cases and requires attendance to IV-D and/or CPS court. Knowledge, Skills and Abilities: Thorough knowledge of the Child Support Enforcement Program and applicable legal procedures; considerable ability to interview clients, absent parents and related sources, and to investigate cases; considerable ability to organize, analyze, and summarize case information; basic math skills; ability to establish and maintain effective working relationships with clients and absent parents, location resources, offices of the Clerk of Court, Magistrates, District Attorney, Sheriff, other court officials, and private attorneys. Minimum Training and Experience: A four year degree and six months experience in eligibility, investigative, judiciary, or legal work that provides knowledges, skills and abilities needed to perform the work; or an associates degree in business administration, human resources, law enforcement or closely related degree and two years of experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work; or graduation from high school and three years of experience in eligibility, investigative, judiciary, or legal work that provides knowledges, skills and abilities needed to perform the work; or an equivalent combination of education and experience. Bilinguals are encouraged to apply.  Valid North Carolina driver license required.  DD 214 is required from applicants claiming a military preference.
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