Child Support Supervisor III

Work Type
Child Support Enforcement

Position Number


Closing Date
October 14, 2020
Posted September 30, 2020

Agency Name
Cleveland County Government

Work County

Job Location
130S. Post Road
North Carolina
Job Description

Job Description The primary purpose of this position is to provide all administrative duties within the Child Support Department of a staff of twenty-five (25) employees, as well as, direct supervision of three (3) Child Support Supervisor I's, and one (1) Paralegal. Work involves developing and implementing short- and long-term goals for the Child Support Division; developing specific objectives and workloads to direct supervisors; monitoring overall flow of work between Child Support Unit and other units within the agency; and other duties as assigned by supervisor. Knowledge, Skills & Abilities Thorough knowledge of the Child Support Enforcement Program, related legal procedures, judicial operations, and office management practices and procedures. Thorough knowledge of supervisory practices and management techniques. Skill in interviewing techniques, investigating, and analyzing case variables. Ability to plan, direct, monitor and develop the program and supervise staff. This position requires the ability to produce high quality results under pressure of tight time frames.  Physical Requirements Must be able to physically perform the basic life support functions of stooping, reaching, walking, pulling, lifting, fingering, grasping, talking, hearing, and repetitive motions. Must be able to perform sedentary work which includes exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Must have the visual acuity to prepare and analyze data and figures, perform accounting functions, operate computer terminal, do extensive reading and determine the accuracy, neatness, and thoroughness of the work assigned. Minimum Education & Experience Graduation from high school plus six years of experience in eligibility, investigative, judiciary, attorney’s office or related work that provides the knowledge, skills, and abilities needed to perform the work, including two years in IV-D experience and two years of supervisory experience; or an associate degree in business, human resources, law enforcement or closely related field and four years of experience in eligibility, investigative, judiciary, attorney’s office or related work including two years in IV-D experience; or a four-year degree plus three and one half years of experience in the Child Support Enforcement Program. Note: Degrees must be from appropriately accredited institutions. Application Process All applicants must submit a completed County Application by the closing date online at  Selection Process Selection will be by structured interview. Applications will be reviewed to select the most qualified applicants for admission to the interview.
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