Child Welfare – Trainer

Work Type
Family and Children’s Services

Position Number
Req 3607

$55,890 - $75,460 commensurate with experience

Closing Date
May 1, 2022
Posted April 25, 2022

Agency Name
Wake County

Work County

Job Location
Human Services Center Swinburne
North Carolina
Job Description

Have you dreamed of a complacent career with little to no change, excitement, or growth opportunities?  If so, move along; this isn’t the ad you’re looking for. However, if you are serious about a fast paced, ever changing work environment and making life better for the million+ people who call Wake County home - read on. Wake County Health and Human Services Child Welfare Division seeks an experienced Child Welfare Trainer, eager to join our Continuous Quality Improvement (CQI) Program. The Child Welfare Trainer will implement a training plan to improve the quality of staff service delivery. This position will prioritize efforts on training needed for successful implementation of best practice models, state policy and county procedures into daily work for Child Welfare staff. Primary job duties and responsibilities include:
  • Developing and delivering professional training and support to social workers, social work supervisors and management
  • Researching policies/best practices and evaluating data to assess practice needs; managing training data
  • Writing, researching and synthesizing complex content into relevant, applicable and understandable sequences of information to achieve applied learning and skill development
  • Demonstrating a strong knowledge of Child Welfare laws, policies and best practices, and delivering training in compliance with applicable policies, rules, and Federal/State statues
  • Developing and designing interactive presentations using a variety of technology and software options
  • Evaluating training to identify and address areas needing improvement
NOTE: Wake County Health and Human Services employees are required to be in their current role for a minimum of one (1) year to be eligible to apply for another Health & Human Services position. Upon acceptance of employment you acknowledge that (i) you will rescind your application for any other positions within Wake County Health and Human Services, (ii) after accepting your position with Wake County Health and Human Services you must remain in your role for one (1) year before you are eligible to apply for another position within Wake County Health and Human Services, (iii) if you work in the Health Clinics and Public Health Division, influenza immunization is a condition of initial and continued employment, subject to compliance with federal law.

About Our Team

Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs.

The Basics (Required Education and Experience)

  • Bachelor's Degree
  • Three years of job-related experience
  • Equivalent education and experience are accepted

Beyond the Basics (Preferred Education and Experience)

  • Master’s degree in Social Work or related human service field
  • Five years direct Child Welfare practice (in CPS In-Home Services)
  • Two years supervising and training experience in Child Welfare
  • Excellent communication skills (writing and public speaking)
  • Proficiency in Microsoft PowerPoint, Excel, and platforms that deliver virtual training
  • Experience developing, evaluating, and delivering course curriculum

How Will We Know You're 'The One'?

  • Positive outcomes delivering educational presentations using various virtual platforms and settings
  • Demonstrated knowledge of adult learning styles and delivering effective training to adults
  • Demonstrated experience in creating dynamic training presentations
  • Demonstrated ability to write and present succinct and informative communication, which conveys clear and concise meaning
  • Strong interpersonal skills
  • Competency using Office 365 products and other training-related technology
  • Thorough knowledge of North Carolina Child Welfare policies, protocols, best practices, current laws, and effective social work practices
Link to Agency Posting Job