Community Services Assistant

Work Type

Position Number

$31,824 - $42,962

Closing Date
May 23, 2022
Posted May 16, 2022

Agency Name
New Hanover County

Work County
New Hanover

Job Location
1650 Greenfield Street
North Carolina
Job Description

New Hanover County is seeking a dedicated, reliable and compassionate Community Services Assistant to join the Department of Social Services.  This position assists elderly, disabled, and/or protective services clients with a variety of home management tasks.  Duties will include preparing meals; providing support and companionship; teaching and assisting with light housekeeping needs; making referrals for other services; providing transportation, as needed; monitoring case progress; and reporting change/concerns to social work staff. This is a telework position; candidates must be able to provide an appropriate teleworking environment that meets the county standards.    New Hanover County's Consolidated Human Services Agency is a single county agency that provides any combination of Public Health and Social Services throughout the county.  The Social Services department is comprised of a team of dedicated professionals seeking to serve the citizens of our county through providing essential human services.  The department is a part of a dynamic, professional county organization with a clear vision as a vibrant, prosperous, diverse coastal community, committed to building a sustainable future for generations to come.  Ideal candidates for the department of social services have excellent customer service, organizational and computer skills, the ability to problem solve and make critical decisions and above all, an overwhelming desire to serve the citizens of our county. New Hanover County is dedicated to the recruitment and recognition of a talented and diverse workforce that is committed to public service. Our shared values of professionalism, innovation, integrity, stewardship and accountability guide the way we conduct ourselves and deliver services to our customers.  Supported by the work of our Office of Diversity and Equity, New Hanover County celebrates diversity in our employees’ backgrounds, beliefs, identities, and abilities, while supporting growth opportunities for all. Our talented team has a passion for providing care and services that effect change on the everyday lives of the citizens they encounter. The differences that unite us are a reflection of the community we serve.   If this sounds like an organization that models the values you uphold, we invite you to join our team at New Hanover County.  
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-8:00 AM - 5:00 PM, Monday - Friday; a county vehicle will be provided to the selected candidate for use commuting to perform duties. -Must be available to report for emergency work assignment during emergency situations. Employment Type: Full-time, Non-Exempt Salary Information: The hiring range for this position is $31,824 - $42,962. Salary will be determined based on qualifications, internal equity, budget, and market considerations. Bilingual candidates are eligible for a differential (5%) when performing Spanish language interpretation during the course of work.   New Hanover County offers:
  • Employer paid 401k contributions;
  • Retirement plan through the NC Retirement system;
  • Flex time and telework availability, depending on your position;
  • Paid sick and personal leave + 13 paid holidays per year;
  • Paid parental leave;
  • Paid community services leave to give back to our community;
  • Education leave to obtain a degree within your line of work;
  • Medical, dental, and vision insurance + many other insurance options;
  • Onsite, employer-paid health and wellness center;
  • Professional development trainings & leadership initiatives;
  • Opportunities to make a difference in your community;
  • And so much more!
Please check out our careers page at for more information on why New Hanover County is a great place to work.  

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  Required Education and Experience: 
  • Valid NC Driver's License and good driving record
  • High School Diploma or General Equivalency Diploma or GED
  • One (1) year nursing assistant or personal care experience
  • Must be self disciplined and capable of working with little on-site supervision.  Strong verbal and written communication skills, as well as strong knowledge and use of computers is necessary.
What will make your application stand out: 
  • Previous experience in a similar role
  • previous experience working for a department of social services
Link to Agency Posting Job