Economic Services Division Director
Work Type
Directors and Program Managers, Economic Services
Position Number
req3346
Salary
Hiring Range: $90,170 - $126,240 commensurate with experience
Closing Date
January 10, 2022
Posted December 10, 2021
Agency Name
Wake County
Work County
Wake
Job Description
What You'll Be Doing
The Wake County Health & Human Services Department seeks a dynamic leader for the role of Economic & Social Services Division Director. As a Division Director you will provide leadership and guidance to Assistant Directors, Program Managers, and staff responsible for programs and projects within the Division. This position is one of two Division Directors reporting to the Deputy Director for Social Services. Programs within the Division include:
About Our Team
Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs.
The Basics (Required Education and Experience)
About This Position
Location: Human Services Center Swinburne Raleigh, NC 27610
Employment Type:Â Regular
Work Schedule:Â Mon- Fri 8:30 am - 5:15 pm
Hiring Range:Â $90,170 - $126,240 commensurate with experience
Posting Closing Date: 7:00 pm on 1/10/2022
What Makes Wake Great
Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.57 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
The Wake County Health & Human Services Department seeks a dynamic leader for the role of Economic & Social Services Division Director. As a Division Director you will provide leadership and guidance to Assistant Directors, Program Managers, and staff responsible for programs and projects within the Division. This position is one of two Division Directors reporting to the Deputy Director for Social Services. Programs within the Division include:
- - MedicaidÂ
- - Food & Nutrition ServicesÂ
- - Child SupportÂ
- - Child Care SubsidyÂ
- - Energy AssistanceÂ
- - Work FirstÂ
- - Employment ServicesÂ
- - Adult Protective ServicesÂ
- - Adult Guardianship
- - Adult & Community ServicesÂ
- - Providing direct supervision to three Assistant Division Directors, the Continuous Quality Improvement Program Manager, the Data Analytics Supervisor, and indirect supervision of the Program ManagersÂ
- - Ensuring compliance with federal, state and county regulations assuring that services are provided in a manner that results in positive outcomes for Wake County residentsÂ
- - Analyzing and evaluate outcomes and performance measures for the DivisionÂ
- - Ensuring that Quality Improvement activities are implementedÂ
- - Ensuring effective service delivery processes are in place for Division programs Â
- - Working with community partners to maximize outreach to the community and access to servicesÂ
- - Ensuring best practices in customer service and that the Division complies with client rights, policies and procedures
- - Preparing and submitting Division budget to the Deputy Director after consultation with Division leadership
- - Monitoring budget on a regular basis and working closely with Budget and Finance staffÂ
- - Assisting Deputy Director and other Division leaders in establishing long range plans for the agencyÂ
- - Providing support to the HS Board and Social Services committeeÂ
About Our Team
Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs.
The Basics (Required Education and Experience)
- - Bachelor's degree in Human Services, Health or related fieldÂ
- - Six (6) years of management experienceÂ
- - Ten (10) years of experience managing economic/social services programs in a local Department of Social Services
- - Excellent budget planning and justification ability
- - Bachelor’s degree in Human Services, Health, or a related field
- - Six (6) to ten (10) years of experience managing Social Service programs
- - Thorough knowledge of county, state and federal policies governing social services programs
- - Superior customer service skills, integrity, and commitment to collaboration
- - Strong management and leadership skills
- - Strong communication and public speaking skills
- - Ability to manage multiple projects/initiatives simultaneously
About This Position
Location: Human Services Center Swinburne Raleigh, NC 27610
Employment Type:Â Regular
Work Schedule:Â Mon- Fri 8:30 am - 5:15 pm
Hiring Range:Â $90,170 - $126,240 commensurate with experience
Posting Closing Date: 7:00 pm on 1/10/2022
What Makes Wake Great
Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.57 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
