Eligibility Specialist (IMC III) – Adult Mediciad-LTC

Catawba County Social Services is recruiting experienced Income Maintenance Caseworkers to join our team filling 2 advanced Eligibility Specialist III roles.  In these positions, you will determine eligibility for Adult Medicaid – Long Term Care and Special Assistance Programs. Experience preferred but will accept some trainees.   ADDITIONAL INFORMATION: 

• Salary is negotiable for applicants who are fully qualified.  (2 years or more of Income Maintenance experience, particularly Adult Medicaid or Long Term Care)
• In order to be fully qualified, applicants must possess 2 years of experience in income maintenance eligibility (IMC) in a Department of Social Services.  However, trainees with 1 year of IMC experience may be accepted.  Trainee salary is $36,379.42.

  RESPONSIBILITIES: 

• Determine eligibility for the Medicaid for the Aged, Blind, and Disabled and Special Assistance programs by interviewing, researching, verifying information, and gathering data from citizens applying for assistance.
• Primary responsibility for determining eligibility for Long Term Care, CAP, PACE, and Special Assistance
• Interpret State and Federal guidelines and determining how they apply to each individual situation
• Manage Data in complex computer systems
• Explanation and enrollment in Carolina Access and proper use of electronic benefit card (EBT card)
• Educate clients to assure they are fully aware of the change reporting requirements
• Manage an ongoing caseload by redetermining eligibility and reacting to numerous changes under strict deadlines
• Referral of applicants/recipients to other social services programs and community services

  QUALIFICATIONS: 

• Associate’s degree in Human Services, Business, or a closely related field and 2 years of experience as an Income Maintenance Caseworker; or
• High School diploma or GED equivalent and 3 years of demonstrated experience with mathematical work and/or public contact involving interviewing, gathering, and compiling information, including 2 years of experience as an Income Maintenance Caseworker.

  ADDITIOANAL REQUIREMENTS: 

• Ability to self-initiate, with strong organizational and multi-tasking skills
• Excellent people skills, patience, and willingness to work with a variety of personalities
• Strong computer skills
• Capacity to learn and work quickly, and a strong will to learn and succeed
• Analytical skills to read, interpret, and apply complex rules and regulations

  What can we offer you?

• Working with a dynamic team dedicated to providing excellent customer services
• Interaction with a variety of people on a daily basis
• A challenging environment where you can use your high level technical skills
• A professional office environment
• Job stability in a committed organization, with a nice benefit package
• A rewarding career, impacting the lives of others