Eligibility Specialist Supervisor II (IM) – Daycare
Work Type
Economic Services, Family and Children’s Services, Other
Salary
$46,992.87 - $77,538.24
Closing Date
October 28, 2022
Posted October 21, 2022
Agency Name
Catawba County Department of Social Services
Work County
Catawba
Job Location
3030 11th Ave Dr SE
Hickory
North Carolina
28602
Job Description
Salary Range: $46,992.87 - $77,538.24 (Compensation negotiable within the salary range for fully qualified applicants. Salary rates are based on education, skill, and experience level as well as internal equity and market rates.)
Are you a highly motivated, self-directed individual with experience in income maintenance/eligibility? Catawba County Social Services is recruiting, for an Eligibility Specialist (Income Maintenance) Supervisor II for the Daycare Assistance Program. In this position, you will provide overall supervision, consultation, direction, and leadership to staff, monitoring and evaluating their performance against pre-established standards and policies.
RESPONSIBILITIES:
- Planning, organizing, directing and monitoring Daycare Assistance Program
- Assess quality and timeliness of work
- Analyze work flow and determine best practices; monitor funding
- Management, supervision and evaluation of staff
- Staff Development
- Customer Service
- Bachelor degree, Associate degree or High School diploma or GED equivalent and 3 years of experience as a caseworker or investigator in an income maintenance program (Daycare Assistance, Food and Nutrition Services or Medicaid
- Ability to motivate and manage staff well
- Understanding of complex requirements and policies
- Excellent computer knowledge and skills
- Ability to analyze and problem solve
- Excellent organization and prioritization
- Strong communication skills
- This is considered light work; lifting up to 20 pounds