Eligibility Specialist Supervisor (Income Maintenance) II

Work Type
Family and Children’s Services

$46,992.87 - $77,538.24

Closing Date
July 1, 2022
Posted June 24, 2022

Agency Name
Catawba County Department of Social Services

Work County

Job Location
3030 11th Ave Dr SE
North Carolina
Job Description

Salary Range: $46,992.87 - $77,538.24 (Compensation negotiable within the salary range for fully qualified applicants.  Salary rates are based on education, skill, and experience level as well as internal equity and market rates.) Are you a highly motivated, self-directed individual with experience in income maintenance/eligibility?  Catawba County Social Services is recruiting, for an Eligibility Specialist (Income Maintenance) Supervisor II for the Family Medicaid Program. In this position, you will provide overall supervision, consultation, direction, and leadership to staff, monitoring and evaluating their performance against pre-established standards and policies. RESPONSIBILITIES:
  • Planning, organizing, directing, and monitoring program
  • Management, supervision, and evaluation of staff
  • Staff development
  • Customer service
  • High School plus 3 years of experience as a caseworker or investigator in an income maintenance program (Adult Medicaid, Family Medicaid or Food and Nutrition Services)
  • Prefer Family Medicaid knowledge/experience
  • Prefer 1 year of supervisory experience in income maintenance
  • Ability to motivate and manage staff to improve and grow
  • Excellent communication skills and a high level of emotional maturity
  • Excellent customer service skills
  • Ability to understand and interpret complex requirements and policies
  • Strong knowledge and skills in NCFAST and other complex computer systems
  • Creative thinking skills with the ability to analyze, problem solve, adapt, and organize environment
This is considered light work; lifting up to 15 pounds.
Link to Agency Posting Job