IM Investigator II

Work Type
Economic Services

Position Number


Closing Date
Open Until Filled
Posted April 5, 2023

Agency Name
Lenoir County DSS

Work County

Job Contact
Tonya Branch 252-559-6366

Job Location
130 W. King Street
North Carolina
Job Description

ESCRIPTION OF WORK: The primary purpose of this position is to investigate fraud or alleged fraud cases in the Income Maintenance programs. KNOWLEDGES, SKILLS AND ABILITIES: Specialized knowledge about NC FAST and all automated systems used by the eligibility staff. Perform quality work within deadlines with or without direct supervision. Thorough knowledge of manuals, rules, and procedures used in determining eligibility. Thorough knowledge of investigative procedures and techniques. Thorough knowledge of rules, regulations, policies, and procedures of the judicial system. Good mathematical reasoning and computational skills. Considerable knowledge of agency’s organizational rules, policies, and procedures. Ability to recognize, collect, and evaluate evidence to support actions. Ability to communicate effectively with applicants, community agencies, law enforcement agencies, and judiciary personnel to obtain or present pertinent data, and to negotiate agreement and/or cooperation. Ability to maintain effective working relationships with other employees, the general public, and the judicial system. Ability to present information orally and in writing. Ability to accurately key data, to accurately type at least 30 words per minute, and to efficiently work in an on-line work environment. Worker must have a thorough knowledge of Word, Excel, Internet, and E-Mail. MINIMUM TRAINING AND EXPERIENCE REQUIREMENTS: An Associate Degree in Human Services Technology, Social Services Associate, Paralegal Technology, Criminal Justice, Business Administrations, Secretarial Science or closely related curriculum and two years of experience as an Income Maintenance Caseworker or Investigator; or, graduation from high school and three years of experience as an Income Maintenance Caseworker or Income Maintenance Investigator; or graduation from high school and two years of investigative experience in credit, legal, or law enforcement work plus eighteen months of experience as an Income Maintenance Caseworker or Income Maintenance Investigator; or an equivalent combination of training and experience.
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