|This position involves taking applications and determining eligibility and maintaining cases for Adult Medicaid Services and SA Benefits. It includes interviewing clients receiving or applying for Adult Medicaid Benefits to gathering data to determine eligibility. Also, verification of information, maintaining records and includes maintenance of an ongoing caseload.|
Key Responsibilities and Related Competencies:
Employees provide information to clients on program requirements based upon the information provided in the Medicaid manual.
Work with clients includes the gathering of information through the interview process for the purpose of determining applicant/client eligibility as well as to inform the client of their rights and obligations as prescribed under program policies.
Work involves performing all of the following functions: intake, processing and review.
In the intake process, employees are responsible for obtaining all pertinent data concerning the clients' family composition, financial, employment and health status.
Employees may also be involved in processing clients' application through the verification of all information obtained during intake.
Work may also involve the redetermination or review of the clients' case on a periodic basis, in order to reverify the clients' eligibility for continued participation in the program.
Knowledge, Skills and Abilities
Two years of experience as an Income Maintenance Caseworker or an equivalent combination of education and experience. The Income Maintenance Caseworker would qualify based on education and experience requirements of a 2-year degree from an accredited program in a specific curriculum; or high school plus 2 years paraprofessional/clerical public contact experience (one which must have been in an Income Maintenance Program); or high school plus 3 years paraprofessional/clerical public contact experience; or an equivalent combination of education and experience.