Income Maintenance Administrator I

Primary Purpose of Position: The primary purpose of the position is to provide personnel oversight for the Child Support, Day Care, Employment Services and Crisis/EA/Medicaid Transportation programs. Programmatic management, planning and budgeting for these program areas are also the role of this position.  Additionally, this position provides indirect supervision to a number of full time Deputies and clerk, who are assigned to Child Support Enforcement.  This position coordinates closely with the Child Support legal team but does not provide direct supervision.  This position will also serve as a member on the Pitt County DSS Management Team. Knowledge, Skills and Abilities: Thorough knowledge of programs. Thorough knowledge of the use of the manuals and of the forms and documents used in determining eligibility for all program areas. Thorough knowledge of needs, problems, and attitudes of disadvantaged persons. Thorough knowledge of the budgeting and planning process. Considerable knowledge of all agency and community programs and services. Considerable knowledge of needs assessment techniques. Considerable management skills. Ability to communicate effectively orally and in written form. Ability to organize, direct, and plan for programs. Ability to maintain a satisfactory working relationship with applicants, other sources contacted within the course of work, the agency director, the public at large, and County officials. Ability to plan and evaluate the services of a comprehensive eligibility program. Ability to represent the eligibility program in departmental meetings and community conferences. Minimum Training and Experience: Two years of supervisory experience at least one of which must have been in an income maintenance or services program, and preferably with one year of experience in an income maintenance program; or an equivalent combination of training and experience. Valid North Carolina driver license.