Income Maintenance Caseworker I
February 24, 2021
Posted February 11, 2021
Robeson County DSS
Contact NC Works at 289 Corporate Drive Lumberton , NC 28360 or 910-887-6950
120 Glen Cowan Road
ROBESON COUNTY DEPARTMENT OF SOCIAL SERVICES JOB ANNOUNCEMENT INCOME MAINTENANCE CASEWORKER I DESCRIPTION OF DUTIES: Employees in this class are responsible for determining and/or redetermining applicants'/clients' eligibility for one or two of the income maintenance programs in a County Department of Social Services. Work at this level reflects the performance of one or two functions within the eligibility process such as interviewing the client, obtaining the required information, completing initial applications, verifying the information obtained, determining eligibility; or completing scheduled program reviews. Employees explain program(s) requirements and options and advise or refer clients to other program services as appropriate. Employees usually report to an Income Maintenance Supervisor KNOWLEDGE, SKILLS AND ABILITIES: Good mathematical reasoning and computational skills. Ability to communicate with clients, applicants and the public to obtain data and to explain and interpret rules, policies and procedures. Ability to understand the needs and problems of applicant/clients. Ability to learn the program area of assignment and all agency programs and services, which could affect the applicant/client. MINIMUM TRAINING AND EXPERIENCE REQUIREMENTS: (1) Graduation from an accredited associate degree program in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum; or (2) graduation from High School and two years of paraprofessional, clerical or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and/or performance of mathematical or legal tasks with at least one year of such experience being in an Income Maintenance Program; or (3) graduation from high school and three years of paraprofessional, clerical or other public contact experience which included negotiating, interviewing, explaining information, the gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and experience. SELECTION PROCESS: Interested applicants must contact Division of Workforce Solutions (910-887-6950) at 289 Corporate Drive Suite B, Lumberton, NC by 5:00 pm on February 24, 2021. Applicants not referred by DWS will not be considered. A PD-107 application & copy of legible college transcript if applicable must be received at DWS in Lumberton by 5pm on February 24, 2021. A review of qualifications, employment history and criminal history will determine selections for the structured interview. Applicant selected will be scheduled for drug testing. In-house applicants submit application to Wanda McLean. SALARY: $31627.79 GRADE: 65 POSTED: February 11, 2021 Robeson County Department of Social Services is an Equal Opportunity Employer.