Job Description
| This position involves taking applications, determining eligibility and maintaining cases for Food and Nutrition Services. It includes interviewing clients applying for Food and Nutrition Benefits to gathering data to determine eligibility and verifying information received for recertification. Potential applicants with previous experience processing and maintaining Food and Nutrition Services Benefits in NCFAST is preferred. |
Key Responsibilities and Related Competencies:
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Provide information to clients on program requirements based upon the information provided in the Food Stamp manual. Work with clients includes the gathering of information through the interview process for the purpose of determining applicant/client eligibility as well as to inform the client of their rights and obligations as prescribed under program policies. Work involves performing all of the following functions: intake, processing and review. In the intake process, employees are responsible for obtaining all pertinent data concerning the clients' family composition, financial, employment and health status. Employees may also be involved in processing clients' application through the verification of all information obtained during intake. Work may also involve the re-determination or review of the clients' case on a periodic basis, in order to re-verify the clients' eligibility for continued participation in the program. |
Knowledge, Skills and Abilities
| Minimum: - Two years of experience as an Income Maintenance Caseworker or an equivalent combination of education and experience. The Income Maintenance Caseworker would qualify based on education and experience requirements of a 2-year degree from an accredited program in a specific curriculum; or high school plus 2 years paraprofessional/clerical public contact experience (one which must have been in an Income Maintenance Program); or high school plus 3 years paraprofessional/clerical public contact experience; or an equivalent combination of education and experience. |
