Income Maintenance Caseworker II

Work Type
Economic Services

Position Number


Closing Date
January 6, 2020
Posted December 20, 2019

Agency Name
Martin County DSS

Work County

Job Contact
Barbie Casper
305 East Main Street
PO Box 809
Williamston, NC 27892
phone 252-789-4400
fax 252-789-4409

Job Location
305 East Main Street
North Carolina
Job Description

Provide Energy, EA, 200%, and other Work First Intake services to the citizens and families of Martin County. Employee is responsible for the total process of determining/redetermining applicant eligibility for Energy, EA, and 200% services. Work includes interviewing of clients to obtain required information, completing initial applications, verifying the information obtained, determining eligibility or completing initial application for Work First Services.
Direct contact with the clients, representatives and collaterals is required. Employee decisions impact upon the well-being of the clients who are the recipients of benefits. Provides intake services, which consist of interviewing, determining need and eligibility, and assisting in meeting those needs through resources within or outside of the agency. Make appropriate referrals in order to fulfil the needs of the clients. Employee will, in time of disaster, either man-made or natural, have to execute duties not spelled out in this job order.
Considerable knowledge of the program area. General knowledge of all agency and community programs and services, which could affect the client. Good mathematical reasoning and computational skills. Ability to read, analyze and interpret rules, regulations and procedures. Ability to communicate with clients, the public at large and public officials to obtain data and to explain and interpret rules, regulations and procedures. Ability to perform caseworker functions within structured time frames. Must be proficient in computer programs. NCFAST experience is PREFERRED.
One year of experience as an Income Maintenance Caseworker I; or an equivalent combination of training and experience.
Graduation of high school with a combination of training of one year of mathematical computation, typing, data entry, and customer service. Must have at least one year of office experience or a two-year degree in Human Services or Business Administration. Must be able to perform normal office work and to drive a motor vehicle. Driver’s license is required. . WORK AGAINST APPOINTMENTS WILL BE CONSIDERED.
To be considered all applicants must submit a TYPED PD-107 (state application) to:
Martin County Department of Social Services
Attention: Barbie Casper, Administrative Officer
Applications may be mailed to; Post Office Box 809, Williamston, NC 27892 or submitted in person at: 305 East Main Street, Williamston, NC 27892.
CLOSING DATE: January 6, 2020 at 5:00 pm
Applicants selected for employment have to first pass a drug/alcohol screening and a criminal background check. Bilingual applicants sought.
View/Print Job Description