Income Maintenance Caseworker II – Childcare Caseworker

Work Type
Economic Services

Salary
$21.38 - $28.86 Hourly

Closing Date
July 4, 2024
Posted June 4, 2024


Agency Name
Brunswick County

Work County
Brunswick

Job Location
30 Government Center Drive
Bolivia
North Carolina
28422
Job Description

About Us Brunswick County is a vibrant coastal community located in southeastern North Carolina with approximately 47 miles of idyllic beaches and an abundance of quaint countryside. While consistently ranked one of the fastest-growing counties in North Carolina, Brunswick County is steeped in history and hospitality, and both residents and visitors enjoy a laidback atmosphere, close-knit community, and plenty of coastal charm. Careers At Brunswick County we are committed to preserving our resources and enhancing the lives of our community through exceptional service. Join our team of talented staff and embark on a career where you will make a difference in the lives of those we serve. Our employees are our biggest asset, and we offer competitive wages, a comprehensive benefits package, and opportunities for advancement. About this Opportunity Brunswick County Department of Social Services is accepting applications Income Maintenance Caseworker II for the Childcare program. An Income Maintenance Caseworker II completes interviews, processes applications, recertifications, and changes. The caseworker will interact with local Childcare facilities concerning our mutual customers. The goal of this position is to assist customers and ensure the agency is meeting the State quality and timeliness standards for the Childcare Assistance Program. Job responsibilities include:
  • Complete timely and accurate applications, recertifications, and case management
  • Complete NCFAST Tasks daily
  • Interview customers for every Childcare application and or recertification
  • Address and respond to Childcare Provider questions
  • Enter data into NC FAST and document management system
  • Attend Training
  • Stay abreast of policy updates
Knowledge, Skills, and Abilities:
  • Knowledge of NC FAST
  • Ability to complete NC FAST Certifications
  • Working knowledge of Microsoft Office Suite
  • Communication Skills
  • Organizational Skills
Must be available to work during emergency situations. Education and Experience Graduation from an accredited associate degree program in Human Services Technology, Social Services Associated, Paralegal Technology, Business Administration, Secretarial, or a closely related curriculum; or graduation from high school and three years of paraprofessional, clerical, or other public contact, which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and/or performance of mathematical program; or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Direct experience with NC FAST is highly desirable as well as the Intro to Human Services and Income Maintenance Caseworker - NC FAST Certificates. Physical Requirements Must be physically able to operate a variety of office equipment. Must be able to exert up to 20 pounds of force occasionally and/or up to 10 pound of force frequently, or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additional Information Brunswick County provides equal opportunity in employment for all qualified persons regardless of race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by the law. Brunswick County is required by law to verify the identity and employment eligibility of all persons hired. Brunswick County participates in E-Verify to determine employment eligibility to work in the United States. All positions with Brunswick County require a valid driver's license and candidate must be current on Brunswick County taxes. A background check and drug screening will be conducted with a contingent offer of any position.
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