Income Maintenance Caseworker III

Are you an experienced Eligibility Specialist looking for a challenging new role?  Catawba County Social Services is recruiting for an Eligibility Specialist III to determine eligibility for Adult Medicaid – Long Term Care and Special Assistance Programs. In order to be fully qualified applicants must possess two years of experience in income maintenance eligibility in a Department of Social Services.  However, trainees with at least one year of income maintenance eligibility experience may be accepted.  Trainee salary is $36,379.42. RESPONSIBILITIES: 

• Determine eligibility for the Medicaid for the Aged, Blind, and Disabled and Special Assistance programs by interviewing, researching, verifying information, and gathering data from citizens applying for assistance.
• Primary responsibility for determining eligibility for Long Term Care, CAP, PACE, and Special Assistance
• Interpret State and Federal guidelines and determining how they apply to each individual situation
• Manage Data in complex computer systems
• Explanation and enrollment in Carolina Access and proper use of electronic benefit card (EBT card)
• Educate clients to assure they are fully aware of the change reporting requirements
• Manage an ongoing caseload by redetermining eligibility and reacting to numerous changes under strict deadlines
• Referral of applicants/recipients to other social services programs and community services

QUALIFICATIONS: 

• Associate’s degree in Human Services, Business, or a closely related field and 2 years of experience as an Income Maintenance Caseworker; or
• High School diploma or GED equivalent and 3 years of demonstrated experience with mathematical work and/or public contact involving interviewing, gathering, and compiling information, including 2 years of experience as an Income Maintenance Caseworker.

In addition to minimum education and experience requirements, the ideal candidate will possess:

• Ability to self-initiate, with strong organizational and multi-tasking skills
• Excellent people skills, patience, and willingness to work with a variety of personalities
• Strong computer skills
• Capacity to learn and work quickly, and a strong will to learn and succeed
• Analytical skills to read, interpret, and apply complex rules and regulations

What can we offer you?

• Working with a dynamic team dedicated to providing excellent customer services
• Interaction with a variety of people on a daily basis
• A challenging environment where you can use your high level technical skills
• A professional office environment
• Job stability in a committed organization, with a nice benefit package
• A rewarding career, impacting the lives of others