Income Maintenance Caseworker III- Lead Worker
$37,205 - $39,064
Open Until Filled
Posted August 18, 2021
Anson County DSS
Roslynn K. Ingram, HR Manager 101 South Greene St. Suite 240 Wadesboro, NC 28170 email@example.com. Applications may be obtained at www.co.anson.nc.us.
118 N. Washington St
Under general direction, the purpose of the position is to serve in maintenance roles in the County Department of Social Services. The income maintenance programs involved include Food and Nutrition Services, Temporary Assistance to Needy Families (TANF), Energy, Medicaid and County Special Assistance. Employee will serve as lead worker over level II income maintenance caseworkers, which performs all functions (i.e., intake, processing, and review). Work includes performing the same eligibility determination functions as the Income Maintenance Caseworker I and/or II. Work also involves resolving client appeals by actions taken by income maintenance caseworkers, the analysis of program-wide problem areas, which include making recommendations for corrective action and the training of new employees. Performs related work as directed. Knowledge, Skills, and Abilities: As lead worker over II level income maintenance caseworkers, employees must be thoroughly familiar with all functional aspects required to properly process the applications of customers applying for benefits. Employees must be knowledgeable enough to advise and counsel lower level staff on policies and regulations of the income maintenance program(s) which affect the more complex cases. Work also requires training to staff in new program policy directives as well as the completion of second party reviews in the work unit assigned.