Income Maintenance Caseworker III – Quality Control

Work Type
Economic Services


Closing Date
Open Until Filled
Posted August 18, 2021

Agency Name
Anson County DSS

Work County

Job Contact
Roslynn K. Ingram, HR Manager 101 South Greene St. Suite 240 Wadesboro, NC 28170 Applications may be obtained at

Job Location
118 N. Washington St
North Carolina
Job Description

The primary purpose of this position is to develop and manage accuracy quality assurance standards with the Income Maintenance Programs assigned which may include Adult Medicaid, Family and Children’s Medicaid, North Carolina Health Choice, Food and Nutrition Services (FNS), and Energy. This position will conduct second party/compliance reviews, audits and other accuracy monitoring, develop targeted training based on findings, develop and deliver eligibility policy training for new staff and existing staff regarding policy changes/updates and the NC FAST computer system; and cover vacant caseloads as deemed necessary to meet business needs. KNOWLEDGE, SKILLS, & ABILITIES: Considerable knowledge of NC FAST and Social Services programs. Ability to read, analyze, and interpret rules, regulations, and procedures. Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations, and procedures. Ability to perform caseworker functions within structured timeframes. Ability to work under pressure and handle multiple tasks are essential.
Link to Agency Posting Job