Income Maintenance Caseworker

The Department of Social Services is seeking a highly motivated, dependable professional with advanced communication and exceptional customer service skills to determine eligibility for various State programs. The successful candidate must be able to interpret complex rules and regulations and use good judgment to make appropriate eligibility decisions. They must have exceptional organizational skills, the ability to perform basic mathematical calculations, the ability to work quickly within deadlines, have a basic knowledge of universal computer technology and general office equipment, and be able to thrive in a team-oriented environment. Individual must support the Forsyth County Guiding Principles of WeCare:

The successful candidates will be able to interpret complex rules and regulations and use good judgment to make appropriate eligibility decisions.  They will also have the following knowledge, skills, and abilities:

Graduation from high school or GED and three years of paraprofessional, clerical or other public contact experience which may include negotiating, interviewing, explaining information, gathering and compiling data, analyzing data and/or the performance of mathematical or legal tasks.

Advanced communication skills and customer service experience are preferred.

Previous NCFAST experience preferred.