Income Maintenance Investigator II

Primary Purpose of Position:  It is the primary purpose of this position to investigate and gather the necessary information for overpayments, underpayments and suspected fraud in Income Maintenance programs. The position is responsible for recouping the overpayment and determining if overpayment could have been prevented.  That information is then shared for training purposes. This position is responsible for making the decision as to the final resolution of Program Integrity cases; referring cases for court when deemed necessary; referring cases for administrative action. Knowledge, Skills and Abilities:  Thorough knowledge of manuals, rules, and procedures used in determining eligibility. Thorough knowledge of investigative procedures and techniques. Thorough knowledge of rules, regulations, policies, and procedures of the judicial system. Good mathematical reasoning and computational skills. Considerable knowledge of agency's organizational rules, policies, and procedures. Ability to recognize, collect, and evaluate evidence to support actions. Ability to communicate effectively with applicants, community agencies, law enforcement agencies, and judiciary personnel to obtain or present pertinent data, and to negotiate agreement and/or cooperation. Ability to maintain effective working relationships with other employees, the general public, and the judicial system. Ability to present information orally or in written form. Minimum Training and Experience Requirements: An Associate Degree in Human Services Technology, Social Services Associate, Paralegal Technology, Criminal Justice, Business Administration, Secretarial Science or closely related curriculum and two years of experience as an Income Maintenance Caseworker or Investigator; or, graduation from high school and three years of experience as an Income Maintenance Caseworker or Income Maintenance Investigator; or graduation from high school and two years of investigative experience in credit, legal, or law enforcement work plus eighteen months of experience as an Income Maintenance Caseworker or Income Maintenance Investigator; or an equivalent combination of training and experience.  Career Readiness Certificate (CRC) and NC FAST Certificate are preferred.  Bilinguals are encouraged to apply.  Valid North Carolina driver license required.  DD 214 is required from applicants claiming a military preference.