Income Maintenance Supervisor II

Work Type
Family and Children’s Services


Closing Date
Open Until Filled
Posted June 30, 2021

Agency Name
Vance County

Work County

Job Location
350 Ruin Creek Road
North Carolina
Job Description

Job Description

This position is responsible for the administrative and technical supervision of a staff of income maintenance caseworkers. This position provides support of caseworkers as they process and review Family and Children Medicaid re-certifications. This position ensures that the staff follows policy and procedure for re-certifications. This position is responsible for reading reports insuring state time standards are met. This position is responsible for training staff, assisting staff with questions and policy interpretation, tracking employee leave time and setting work standards. This position is responsible for reviewing work, counseling, discipline and performing other personnel functions. 

Knowledge, Skills and Abilities

KSA's: -

Considerable knowledge of all income maintenance programs, forms, and documents used in determining eligibility. Considerable knowledge of the use of the income maintenance manuals. Considerable knowledge of needs, problems, and attitudes of disadvantaged persons. General knowledge of all agency programs and services. General knowledge of community services and programs which could affect the client/applicant. General knowledge of the budget process. Good mathematical, reasoning, and computational skills. Ability to instruct, organize, direct, and supervise lower level employees. Ability to learn basic supervisory/management skills. Ability to communicate effectively with workers, supervisors, applicants, and community agencies to obtain pertinent data and to interpret rules and regulations. Ability to present information orally and in written form.

Minimum Training and Experience Requirements – Three years of experience as a caseworker or investigator in an income maintenance program, preferably with one year of supervisory experience; or an equivalent combination of training and experience.