Income Maintenance Supervisor II

Work Type
Economic Services


Closing Date
Open Until Filled
Posted July 24, 2023

Agency Name
Tyrrell County Department of Social Services

Work County

Job Location
102 North Road Street
North Carolina
Job Description

  TYRRELL COUNTY DEPARTMENT of SOCIAL SERVICES EMPLOYMENT OPPORTUNITY Classification Title: Income Maintenance Supervisor II - Grade 67 Salary Range: $35,883 - $53,825 Closing Date: Open Until Filled Job Description: This position is assigned to a unit within the Economic Services Section.  The primary purpose of this position is to supervise a small staff of Income Maintenance Caseworkers.  The Income Maintenance Programs involved include, but are not limited to, the following:  Medicaid (all programs, including Medicaid Transportation), Child Care, Program Integrity, FNS, WFFA and Energy Programs.  As Supervisor for Program Integrity, this position oversees Investigations for FNS, Medicaid, Child Care, LIEAP, CIP, and WFFA.  This supervisor is responsible for the oversight of all eligibility functions (ie. intake, processing, and review).  This position reports directly to the Income Maintenance Supervisor III. This employee must possess the ability to interact well with the public and must be able to work in a team environment. This employee must possess excellent computer skills sufficient to use NC FAST, research and understand online program manuals, and use other search engines and software programs.  This employee must work with the local judicial system in evaluating and resolving suspected fraud cases. This employee must coordinate workflow for a team of Caseworkers.  This employee is responsible for providing on-the-job training for staff.  This employee will ensure that staff members adhere to Federal and State standards with regard to the quality of work required in processing Income Maintenance cases.  This employee may be responsible for conducting second party reviews.  This employee may counsel staff regarding performance and grievance policies and will evaluate staff performance. Other duties may be assigned to the employee when deemed necessary by the Supervisor and/or the Director. This employee must respond to disasters as needed in accordance with Tyrrell County DSS policy. This employee must have a valid NC Driver’s License and a working phone in case of emergencies. Education and Experience: Knowledge of Income Maintenance programs, forms, and documents used in determining eligibility.  Considerable knowledge of the use of income maintenance manuals.  General knowledge of all programs and services.  Ability to instruct, organize, direct, and supervise employees.  Ability to communicate effectively with workers, supervisors, and applicants and to interpret rules and regulations.  Good mathematical, reasoning, and computational skills. Three years of experience as a Caseworker or Investigator in an Income Maintenance program, preferably with one year of supervisory experience; or an equivalent combination of training and experience. Hours of Work: Normal hours of work are Monday through Friday 8:30 am to 12:00 pm and 1:00 pm to 5:00 pm. 37.5 hours per week. Application Process: ***ALL APPLICANTS MUST SUBMIT A PD-107 STATE APPLICATION TO THE EMPLOYER EITHER IN PERSON AT 102 N ROAD ST. IN COLUMBIA, NC OR BY MAIL AT PO BOX 599, COLUMBIA, NC 27925.*** Tyrrell County DSS is an EOE employer.