Income Maintenance Tech

Work Type
Economic Services


Closing Date
January 29, 2021
Posted January 16, 2021

Agency Name
Robeson County DSS

Work County

Job Location
120 Glen Cowan Road
North Carolina
Job Description

ROBESON COUNTY DEPARTMENT OF SOCIAL SERVICES  JOB ANNOUNCEMENT  INCOME MAINTENANCE TECHNICIAN  DESCRIPTION OF DUTIES:  The primary purpose of the position is to assist customers who contact the agency for various reasons pertaining to their income maintenance cases, whether to complete an application, redetermination, and report changes, general inquiries regarding their cases, Medicaid transportation related issues, and Managed Care Provider changes.  KNOWLEDGE, SKILLS AND ABILITIES:  Good mathematical reasoning and computational skills.  Ability to communicate with clients, applicants, and the public to obtain data, and to explain rules and procedures.  Ability to understand the needs and problems of clients/applicants.  Ability to learn the program area of assignment. MINIMUM TRAINING AND EXPERIENCE REQUIREMENTS:  Graduation from high school and two years of paraprofessional or clerical public contact experience which should have included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data, and/or the performance of mathematical or legal tasks; or graduation from high school and one year of experience in an income maintenance program, or an equivalent combination of training and experience.  APPLICATION PROCESS: Interested applicants must contact Division of Workforce Solutions (formerly Employment Security Commission) at 289 Corporate Drive Suite B, Lumberton, NC by 5:00 pm on January 29, 2021.  Applicants not referred by DWS will not be considered. A PD-107 & copy of college transcript, if applicable, must be received at DWS in Lumberton by 5 pm on January 29, 2021.  A review of qualifications, employment history and criminal history will determine who is selected for the structured interview.  The applicant selected will be scheduled for drug testing.  In-house applicants submit application to Wanda McLean. SALARY:  $28,124.84                                        GRADE:  63 POSTED:  January 20, 2021 Robeson County Department of Social Services is an Equal Opportunity/Affirmative Action Employer.