Office Assistant IV

Work Type

Position Number

Sary Range: $29,770-$47,054

Closing Date
July 6, 2020
Posted June 25, 2020

Agency Name
Pitt County DSS

Work County

Job Location
1717 W 5th Street
North Carolina
Job Description

Primary Purpose of Position: The primary purpose of this position is to provide administrative support to the Social Workers and Supervisors in the Services Division by providing records management of cases and preparation of forms, reports and correspondence. Duties will also include doing criminal background checks, OLV checks and check for Child Support on behalf of clients. Knowledge, Skills and Abilities: Significant knowledge of office or work unit procedures, methods and practices. Significant knowledge of and ability to use correct grammar, vocabulary, spelling and office terminology to compose and/or proofread correspondence, reports and other materials. Ability to apply sentence and grammatical structure to independently compose and format materials within established guidelines. Ability to record, compile, summarize, and perform basic analysis of narrative and numerical materials. Ability to learn and independently apply laws, departmental rules and regulations. Ability to learn office process and procedures and apply this knowledge in problem-solving and responding to questions and inquiries. Ability to use judgment in coordinating and monitoring office procedures and workflow. Ability to use courtesy and tact in performing public contact and communication duties that may be sensitive in nature. Ability to schedule and coordinate a variety of appointments, meetings and/or conferences. May require ability to supervise or coordinate the work of other staff, student workers or volunteers. Minimum Training and Experience: Graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at least two years of office assistant/secretarial experience; or an equivalent combination of training and experience. DD 214 is required from applicants claiming a military preference.
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