Processing Assistant III / 221-04-0503

Work Type

Position Number

Grade 57/ $27,540 - $41,310

Closing Date
Open Until Filled
Posted August 5, 2022

Agency Name
Mitchell County Department of Social Services

Work County

Job Contact
Tammy Hopson Administrative Officer II (828) 537-1675

Job Location
347 Long View Drive
North Carolina
Job Description

POSITION AVAILABLE: Processing Assistant III / 221-04-0503 EFFECTIVE DATE: August 16, 2022 LOCATION: Mitchell County Department of Social Services, Bakersville SALARY RANGE: Grade 57/ $27,540 - $41,310 CONTACT PERSON: Tammy Hopson, (828) 537-1675 DESCRIPTION OF WORK: This position will handle reception duties for the Mitchell County Department of Social Services. These responsibilities include recording client contacts, assigning client contacts to work queues and workers, generating receipt notes, etc. Employees will perform a variety of office and/or technical tasks to accomplish the specialized processing of information, documents, or materials. Primary duties include document completion, verification, problem identification, and resolution; statistical, financial, and/or other record keeping; public contact including receiving and providing information and problem solving; files maintenance and management; composition, calculation, and determination of an action or compliance; and office equipment operation. Work requires general knowledge of office practices and procedures to review, verify, complete, record, and/or balance records, reports, and figures. Duties within the public contact function involve interaction with clients, patients, other employees, and the public to gather, relay, and explain information to establish and update records or to determine eligibility for services. Work may require the use of a variety of manual or automated office systems. These systems are used to establish, retrieve, verify, research, update and/or authorize processing actions. Other duties include serving as backup for another reception worker. REQUIRED TRAINING AND EXPERIENCE: Graduation from high school and demonstrated possession of knowledge, skills, and abilities gained through at least one year of office assistant/secretarial experience; or an equivalent combination of training and experience. ADDITIONAL QUALIFICATIONS: Two-year degree in an office-related field with excellent computer skills or an equivalent combination of training and experience. Requires strong interpersonal skills and organizational skills. Must be able to physically perform the basic life operational functions of standing, walking, fingering/typing, talking, seeing, and hearing. Must be able to perform sedentary work exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift objects. How to Apply: • Complete and submit a State of North Carolina application – Form PD107 • Applications are available on the Human Resources page of the Mitchell County website at on the Human Resources page • Submit applications by email to or by mail. • Positions open until filled. Mitchell County is an equal opportunity employer and does not discriminate based on race, color, national origin, sex, religion, age, disability, or genetic information in employment or the provision of services. Posted 8/5/2022. Open Until Filled
Link to Agency Posting Job
View/Print Job Description