Duties and Responsibilities of Program Assistant V (Senior Center)
Perform secretarial duties as needed for all staff; answer the telephone, screen calls by providing necessary referrals or information or direct calls to appropriate staff meeting and relay messages as necessary. Maintain a coordinated system of information and access to services within the Senior Center and within community agencies and organizations.
Knowledge, Skills and Abilities
Understanding of general accounting practices.
Substantive knowledge of program procedures, methods and practices.
Substantive knowledge and ability to use correct grammar, vocabulary, spelling, proofreading and program terminology to compose correspondence, reports and other materials.
Substantive knowledge of program content and services to apply in the analysis of information and decision making.
Ability to record, compile, summarize and analyze narrative and numerical materials.
Ability to communicate effectively both orally and in writing.
Ability to plan and coordinate a volume and variety of appointments, meetings and conferences.
Ability to plan, prioritize, organize and review administrative and program workflow and procedures.
Ability to learn, interpret and analyze applicable program content and make necessary decisions.
Ability to learn, interpret and explain policies, regulations and programs.
Ability to exercise judgment and discretion in problem-solving.
Ability to answer inquiries independently and coordinate a variety of resources in acquiring information.
Ability to work with elderly population
May require ability to supervise or coordinate the work of other staff, student workers or volunteers.
|Minimum Training and Experience - Graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at least three of office assistant/secretarial experience; or completion of a two-year secretarial science or business administration program with one year of experience as described above; or an equivalent combination of training and experience|
|Other Skills - Microsoft Office experience, especially Excel|