Social Work Supervisor II (On-Call)

Work Type
Family and Children’s Services

$51,458.89 - $84,907.18

Closing Date
November 28, 2019
Posted November 20, 2019

Agency Name
Buncombe County Health & Human Services

Work County

Job Contact
To apply, please visit: If you need assistance with your application contact: Human Resources (828) 250-4166

Job Location
200 College St
North Carolina
Job Description

The primary purpose of this position is to ensure child safety in compliance with state and federal statutes regarding child protective services and to provide back-up supervision for on-call social work staff.

This position is for after hours on call/nights, holidays, and weekends.

Essential Functions of the position:

  • Assess the risk and safety of children in response to actual or suspected child neglect, abuse, or dependency.
  • Develop and monitor service plans with families involved in Child Protective Services and provide or refer services as needed.
  • Make recommendations to the court, including services needed, progress and barriers to permanent plan.
  • Personnel/Team Management to ensure a competent workforce: Counsel and provide feedback to staff as needed; develop and maintain a positive team work environment; provide effective and timely communication when providing back-up to SWS III.
  • Administer and assure compliance with all county, human resource and governmental policies, rules and statutes including those covered by local, state, and federal laws specific to program area.

Minimum Education, Training and/or Experience: Master’s degree in social work from an appropriately accredited institution and one year of directly related experience; or a bachelor’s degree in social work from an appropriately accredited institution and two years of directly related experience; or a master’s degree in a human services field from an appropriately accredited institution and two years of directly related experience; or a bachelor’s degree in a human services field from an appropriately accredited institution and three years of directly related experience; or a bachelor’s degree from an appropriately accredited institution and four years of directly related experience; or an equivalent combination of education and experience.

Duties, Responsibilities, and Other Functions:

Provide Direct Social Work Services:

  • Provide direct services to children and their parents/caretakers through which a timely and comprehensive assessment is conducted to determine if abuse/neglect/dependency exist and provide for ongoing intervention if warranted.
  • Ensure safety planning for children in compliance with state and federal statutes and policies. If children cannot remain safely in their home a petition to the court and/or non-secure custody is sought.
  • Assess, support, supervise and counsel families involved with child protective services to ensure child safety, wellbeing and permanence.
  • Evaluate available information to determine the appropriateness for intervention and level of services required.
  • Offer interventions to individuals and families in an attempt to build safe, healthy environments so that they may achieve an adequate level of functioning.
  • Prepare legal documents, court reports, and court testimony when warranted in compliance with state and federal statutes and policies.
  • Provide transportation on a limited basis to families when necessary to access services to address safety and wellbeing issues.
  • Advise clients of the Department’s mandated responsibilities, agency policies and procedures and clients’ rights.
  • Ensure all required documentation, forms and reports are completed and maintained in a timely and consistent manner in accordance with local, state and federal requirements.
  • Establish rapport with children, families and appropriate professionals/non-professionals in the community to provide strengths-based, family centered approach in working with families throughout child welfare involvement.
  • Coordinate goal-directed visitation with birth family in accordance with Court orders and service agreements.
  • Develop and/or participate in Child and Family Team to ensure collaborative service planning and case coordination among multiple service providers.

Provide Back-Up Supervision for On-Call SW Staff:

  • Provide two-level decision making in screening reports and ensuring compliance with law and policy.
  • Ensure that reports needing immediate actions are assigned promptly for response.
  • Serve as liaison between the on-call staff and daytime supervisors and program administers to ensure communication and coordination of work.
  • Review case records for accuracy, timeliness, sufficient detail, and compliance with agency policy and state/federal mandates and statutes.
  • Monitor day sheets for proper codes and entries to assure correct reimbursement from federal, state and county funding sources
  • Monitor and review case records and court reports to ensure accuracy, timeliness and compliance with all local, state and federal laws and benchmarks by on-call staff.
  • Ensure staff understand and consistently apply State, local and Federal laws and rules pertaining to the program.
  • Effectively manage relationships within the agency so that your team of employees can successfully work with other departments across Buncombe County to achieve common objectives.
  • Effectively manage relationships within the community to assure that concerns of Buncombe County citizens are being addressed and employees are carrying forth the mission to protect the health and safety of Buncombe County residents.
  • Effectively  communicate  agency’s  mission,  vision,  strategic  plan  and  objectives  by  dissemination  of  internal messaging.
Department:Health and Human Services Location: Asheville, NCJob Posting End Date: November 28, 2019Salary Range: $65,024.75 - $67,950.87
Link to Agency Posting Job