Social Work Supervisor III (Adult Services)

Work Type
Adult Services


Closing Date
Continuous Recruitment
Posted August 27, 2021

Agency Name
Vance County DSS

Work County

Job Location
350 Ruin Creek Road
North Carolina
Job Description

Position involves the supervision of a staff of Social Workers that provide direct and/or indirect services to adult clients in CAP, SA, or are at risk of institutionalization. Work supervised is predominantly at the level of Social Worker III and/or Human Services Coordinator III. Employees assign cases to subordinates, coordinate workflow operations, and supervise staff through CAP, SA, and Adult Protective case review and consultation, which requires the provision of substantial and recurring technical direction. Employees are responsible for staff training, resolving problems and ensuring that quality services are provided. Employees may provide input to higher-level management on administrative, personnel, and budget issues. Employees' responsibilities include supervising a team of Social Workers that receive reports of maltreatment of vulnerable adults that evaluate their need for protection, coordinate services, and may carry a small caseload. Employees report to a program manager or to the director. 
I. SUPERVISORY/MANAGERIAL FUNCTIONS: Planning - Work involves reviewing program objectives and service delivery needs with staff and formulating specific goals and objectives for the assigned program area. Employees provide input to higher-level management on short-range planning needs for staff or unit. Organizing and Directing - Employees assign cases to staff and maintain workload balance. Employees make changes in work procedures to meet program demands and present recommendations to management on issues which impact on programmatic goals, objectives and policies. Budgeting - Employees are minimally involved in the development, justification, or allocation of funds. Employees may manage a small unit budget necessary for staff administrative expenditures. Training - Employees provide on-the-job training for staff and make arrangements for staff to receive formal training when offered. Setting Work Standards - Employees ensure that policies, rules and regulations are followed. Employees explain and implement changes when necessary. Reviewing Work - Employees monitor the work of subordinate staff through case reviews, progress reports, conferences and informal discussions to assure compliance with operational standards and established policies. Counseling and Disciplining - Employees discuss problems with staff and issue initial oral warnings for disciplinary action. Performing Other Personnel Functions - Employees interview applicants for positions supervised and make recommendations to higher level management on hiring decisions. Employees provide input on discussions concerning promotions and salary adjustments for individuals supervised. Employees participate in subordinate's performance evaluation and approve leave requests.
II. SCOPE AND NATURE OF WORK SUPERVISED: Dynamics of Work Supervised - Programs are periodically affected by changes in methodology, guidelines and shifting program emphasis. These changes may require employees to develop new approaches or procedures to meet program objectives.
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