Social Worker I A&T/Social Worker III

Work Type
Adult Services, Family and Children’s Services, Other

Position Number

$44,707.58 Annually

Closing Date
Continuous Recruitment
Posted May 20, 2021

Agency Name
Rockingham Co. Department of Health and Human Services

Work County

Job Contact
Avis J. Gwynn HR Analyst Rockingham County Human Resources Dept. PO Box 62 Wentworth, NC 27375 336-342-8113 Office 336-342-8455 Fax

Job Location
371 NC 65
North Carolina
Job Description

This posting is continuous and will remain posted to fill vacancies as they become available.  Applicants that apply to this posting will be considered for any vacancies of this type and will only need to apply once.  Rockingham County is an equal opportunity employer and will comply with federal and state statutes regarding discrimination in employment.  Employees in this class may be assigned to either a Children or Adult Care Team.  Work is supervised by a Social Work Supervisor who reports to the Program Services Manager. General Definition of Work Performs intermediate advanced human support work in the support and assistance of agency clients with personal, social, health, mental health and economic needs, investigating adult and child abuse and neglect complaints, interviewing individuals, assessing needs, developing service plans, managing cases, maintaining records and files, preparing reports, and related work as apparent or assigned. Cases in these areas require an immediate response to a crisis situation for the client. Consequently, the social worker must be able to analyze the situation and determine an appropriate course of action in a short time span. There are, additionally, legally mandated time spans in which action must be taken in protective services investigation cases. Work is performed under the limited supervision of the assigned supervisor.
Qualification Requirements To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. Essential Functions
  • Develops and prepares service plans to meet needs in areas such as physical/mental health and housing; handles referrals for counseling and mental health services
  • Responsible for providing services to strengthen, preserve and/or reunite families by helping them to improve the conditions that caused Agency intervention
  • Responsible for providing services to children and adult determined to be in need of protection, with the  goal of preventing out of home placement or if out of home placement cannot be prevented, provide the  necessary services to affect an appropriate placement
  • Interprets laws, policies and regulations to specific area of responsibility
  • Completes home studies and/or home visits on ongoing cases; testifies in criminal and civil court cases
  • Investigates child and adult protective service complaints from schools, hospitals, etc.; performs family assessments; determines validity of protective service complaints
  • Conducts continuous assessment of client and family needs and develops appropriate treatment plans
  • Arranges placements in day care centers, nursing and/or rest homes, foster homes and adoptive homes
  • Responsible for ensuring safe, permanent and nurturing families for children/adults who are in DSS custody/guardianship and for whom DSS has placement responsibility
  • Responsible for ensuring appropriate temporary living arrangements for children in DSS custody and  achieving an alternative safe, permanent home for children that cannot return home
  • Responsible for helping children, whose parents are incapable of assuring continuing parental responsibilities, to become a part of a new family by finding an appropriate home for them
  • Responsible for recruiting of potential adoptive families and providing on-going services (supervision) to adoptive children and adoptive parents that will provide for their needs and protect the interests of all parties to an adoption
  • Makes referrals for adult and child protective services
  • Prepares a variety of reports and other types of correspondence; submits required reports to State; maintains files and records; enters a variety of data into computer system
  • Coordinates service with other agency services and programs
  • Reviews foster care and child protective services records; recruits families for foster care of children; researches funding sources
  • Provides services to women experiencing unwanted or unplanned pregnancies; assists women in contacting maternity homes and accessing maternity home funds
  • Reviews intervention plans and staffing with family and supervisors on case progress to determine if families are meeting established goals
  • Assesses parental ability to provide for children's physical and emotional needs
  • Receives adult protective services phone calls and office visits; gathers information and determines if an Adult Protective Services investigation is warranted in accordance with established criteria; conducts investigations when reports are screened in
  • Assess adult clients to determine if there is a need for a guardian; gathers information from physicians to determine diagnosis and mental status
  • Assists wards who reside in group homes, family care homes, assisted living facilities, skilled nursing facilities, etc. as an advocate for their medical, social and environmental and mental health need on an ongoing basis
  • Assists individuals and their families in arranging for placement via interviews to determine client needs; assists with completion required applications
Knowledge, Skills and Abilities Thorough knowledge of department policies and procedures; thorough knowledge of applicable local, Federal and State laws, rules and regulations; thorough knowledge of community resources; thorough knowledge in preparing reports and other types of correspondence; thorough knowledge in the use of standard office equipment and associated software (e.g. NC FAST, WIRM, NC ID, NC MUST, and NC TRACKS); ability to plan and organize work and to understand and interpret laws, policies and regulations; ability to multi-task; ability to make arithmetic computations; ability to compute rates, ratios and percentages; ability to apply governmental accounting practices in maintenance of financial records; ability to assess and analyze budgets; ability to communicate effectively in oral and written form; ability to establish and maintain effective working relationships with clients, associates, court staff, law enforcement staff, mental and medical health providers, social agencies and the general public. Physical Requirements This work requires the occasional exertion of up to 25 pounds of force; work regularly requires speaking or hearing and using hands to finger, handle or feel, frequently requires repetitive motions and occasionally requires standing, walking, sitting, stooping, kneeling, crouching or crawling, reaching with hands and arms, tasting or smelling, pushing or pulling and lifting; work requires close vision, distance vision, ability to adjust focus, depth perception, night vision and peripheral vision; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work occasionally requires wet, humid conditions (non-weather), working near moving mechanical parts, exposure to fumes or airborne particles, exposure to outdoor weather conditions, exposure to extreme cold (non-weather), exposure to extreme heat (non-weather) and exposure to blood borne pathogens and may be required to wear specialized personal protective equipment; work is generally in a moderately noisy location (e.g. business office, light traffic).
Bachelor's degree with coursework in human services, or related field and moderate experience in social work in a community setting, or equivalent combination of education and experience. Supplemental Information
  • Must complete required certification and training requirements as determined by the County and within the specified time frames for the position, based upon the area of assignment.
  • Valid driver's license.
  • Specific assignments vary within Child Welfare Services. Applicants may be considered for any available vacancy. All positions subject to after hours on call duty. Assignments may include: Foster Care, Adoptions, Treatment, Investigations, Family Recruitment Trainer, Placements, Facilitator, Intensive Residential Youth Services, and Intake.
Note: In accordance with State mandates and the Rockingham County Emergency Operations Plan, Rockingham County Health and Human Services staff from the Divisions of Social Services, Public Health and Integrated Health are required to staff emergency shelters during times of disaster. Please be advised that every staff person is eligible to be assigned to an emergency shelter or Emergency Operations Center. 
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