Job Description
| Job Requirements: The primary purpose of this position is to receive complaints of abuse, neglect or dependency using the structured, strengths based, intake process. It is crucial that the intake social worker have strong interviewing, listening and assessment skills to gather enough information to determine the need for an investigative assessment, as well as the response that is needed. The worker, in consultation with the supervisor, determines whether a referral meets the statutory definitions for CPS intervention and explains to the reporter the Intake process. The social worker will have a knowledge of social work principles, techniques, practices and how they apply to complex casework, group work and Laws, regulations and policies governing child welfare. Essential Functions: The Protective Services intake process is comprised of receiving information which alleges that a child may be abused (physically, sexually and/or emotionally), neglected, and/or dependent; making a diligent, thorough and systematic exploration, evaluation and analysis of the information being provided; determining whether a CPS investigation will be initiated and informing the reporter of the assessment process; This position does assist in initiating CPS investigations to assess risks, take whatever action deemed necessary, to include court action and upon request complete the investigation including making case decisions. A Worker in this position is expected to complete courtesy interviews requested by other agencies. The intake position may have other duties assigned to them based on the needs of the agency. The Social Worker is responsible for the provision of services and assisting families in utilizing appropriate services and community resources. Workers in this position is required to provide after-hours coverage on a rotational basis. This involves receiving intake calls after hours, weekend, holidays and evaluating the need to respond immediately via consultation with supervisory staff. Disaster Duty and overtime work before 8:30am and after 5:00pm as needed to meet the needs of the families and the agency. |
Knowledge, Skills and Abilities
| Minimum Education and Experience -
Master’s degree from an accredited school of social work and one year of social work experience; or a Bachelor’s degree from an accredited school of social work and two years of social work or counseling experience; or Master’s degree in a counseling field and two years of social work or counseling experience; or A four-year degree in a human services field or related curriculum and three years of social work or counseling experience; or Graduation from a four-year college or university and four years of experience in rehabilitation counseling, pastoral counseling or a related human service field providing experience in the techniques of casework, group work or community organization; or an equivalent combination of training and experience. One year of work experience can be credited for completion of the social work collaborative. |
