Social Worker IA&T – CPS (On-Call)

Work Type

Position Number


Closing Date
April 2, 2021
Posted March 19, 2021

Agency Name
Burke County Social Services

Work County

Job Location
700 E. Parker Road
North Carolina
Job Description

Description of Work Advanced level of social work position that involves receiving, screening and initiating Child Protective Services reports after the Department of Social Services’ regular business hours of Monday through Friday 8:00 am-5:00 pm. and includes weekends, holidays and whenever the Department is closed or on delay for inclement weather conditions. This position is full-time at 40 hours per week and would rotate on a scheduled basis with another On-call Social Worker. Other job responsibilities of this position include, but are not limited to, screening child abuse and neglect reports with the On-call supervisor, referring Adult Protective Services calls to the assigned APS Social Worker, assisting daytime Child Protective Services staff with their open cases when needed and requested, using and completing the state-required assessment tools and documenting all on-call contacts related to Child Protective Services cases, making contact with collaterals related to protective services cases, and working collaboratively with professionals in the community such as the staff of hospitals, child advocacy centers and law enforcement agencies in order to provide protective services to children and their families. Knowledge and Skill Requirements Thorough knowledge of social work principles, techniques and practices and their applications to complex casework, treatment, and investigation of abuse or neglect of children; thorough knowledge of policies and procedures of federal and state law related to child protection; thorough knowledge of individual and group behavior, family dynamics, and medical, behavioral and/or psychosocial problems. Considerable knowledge of governmental and private organizations and resources in the community. Ability to interact and engage individuals who may not agree with the laws, rules or policies of the process or the programs; ability to prepare documentation such as written investigative reports for the court and case records; ability to testify in court; ability to use advanced case management interview techniques to establish a supportive relationship and involve families in the initial assessment for the need of services; ability to quickly assess the risks and safety of the client environment during daylight hours, after dark and in high crime areas; ability to analyze and assess child development safety issues in relation to risk factors; ability to analyze tense family situations and make decisions about removing children when their safety is in imminent danger; and ability to communicate effectively and establish supportive relationships with clients and professionals in the community. Minimum Training and Experience Requirements:
  • Master’s degree from an accredited school of social work and one (1+) year of social work experience; or
  • Bachelor’s degree from an accredited school of social work and two (2+) years of social work or counseling experience; or
  • Master’s degree in a counseling field and two (2+) years of social work or counseling experience; or
  • 4-year degree in a human services field or related curriculum and three (3+) years of social work or counseling experience; or
  • Graduation from a 4-year college or university and four (4+) years of experience in rehabilitation counseling, pastoral counseling or a related human service field providing experience in the techniques of casework, group work or community organization; or
  • An equivalent combination of training and experience.
  • Note:      One year of work experience can be credited for completion of the social work collaborative.
Special Requirements: Must possess and maintain a valid driver’s license.  Application Process: Burke County applications can be obtained at the Human Resources office, located at 200 Avery Ave., Morganton, NC Monday through Friday, 8:00am – 5:00pm, or online at: . Submit application by 5:00 PM on the closing date.    
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