Staff Development Specialist I

Work Type

Position Number

$43317 - $68465

Closing Date
February 12, 2021
Posted January 28, 2021

Agency Name
Social Services

Work County

Job Location
1717 West 5th Street
North Carolina
Job Description

Primary Purpose of Position: The primary purpose of this position is to provide NC Fast training to staff, research, troubleshoot and identify problems with cases in the NC Fast case management system that caseworkers are unable to authorize.  This position will work with the NC Fast Help Desk in order to determine possible solutions that could be the cause of cases not authorizing. Knowledge, Skills, and Abilities: Considerable knowledge of principles and techniques of training.  Considerable knowledge of capabilities and uses of audiovisual aids and other training tools and resources.  Ability to organize and coordinate training activities; to evaluate student learning; and to maintain accurate records.  Ability to communicate effectively, both orally and in written form. Ability to work effectively with others and use sound judgement in applying policies, policies, procedures, and training principles. Minimum Training and Experience: Graduation from a four-year college or university and two years of experience in a human service program, counseling, training, or in administrative support role in a staff development and training office; or graduation from high school and five years of progressively responsible experience directly related to training in the subject or specialty area; or an equivalent combination of education and experience.
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