SW III – Intake

Knowledges, Skills, and Abilities:  Thorough knowledge of social work principles, techniques, and practices.  Considerable knowledge of a wide range of medical, behavioral and psychosocial problems and their treatment. Considerable knowledge of family and group dynamics and a range of intervention techniques. Considerable knowledge of governmental and private organizations and resources in the community.  Considerable knowledge of the laws, regulations, and policies which govern the program. Skill in establishing rapport with a client and in applying techniques of assessing psychosocial, behavioral, and psychological aspects of client's problems.  Ability to train, or instruct lower-level social workers, students, or interns in the program.  Ability to establish and maintain effective working relationships with families as well as civic, legal, medical, social, and religious organizations.  Ability to express ideas clearly and concisely and to plan and execute work effectively. Strong professional telephone etiquette, professional writing abilities and a skillset to be able to multitask in a fast-paced, time sensitive environment. Documents CPS and APS reports on the structured referral forms at the time the report is made. Contacts the reporter as needed to gather as much information as possible. Screen all referrals received per a 2 level review with a Social Work Supervisor or an Administrator. Documents screened-out rationale in time for the information to be available to Service Program Manager should a reporter call requesting a review. Maintains a log of all CPS referrals and courtesy assist requests. Assesses and assigns accepted reports promptly with a supervisor in order to ensure that face-to-face contact is initiated in accordance with state law. Contacts district attorney’s office and law enforcement immediately upon finding of abuse (caretaker or non-caretaker). Informs callers of available resources, where appropriate, during the call and by letter notification. Informs reporters whether or not report has been referred to law enforcement. Assists in the determination of appropriate jurisdiction/case service responsibility with neighboring counties and states. Empowers callers to take action on their own to address their concerns where appropriate. Treats persons professionally and respectfully. Facilitates training for co-workers, partnering agencies and community as is necessary. Maintains statistics for intake workload. Minimum Training and Experience Requirements:  Master's degree from an accredited school of social work; or a bachelor's degree from an accredited school of social work and one year of directly related experience in case management, assessment  & referral, supportive counseling, intervention, psycho-social therapy and treatment planning; or a four-year degree in a human service field and two years of directly related experience in case management, assessment & referral, supportive counseling, intervention, psycho-social therapy and treatment planning; or graduation from a four-year college or university and three years of directly related experience in case management, assessment & referral, supportive counseling, intervention, psycho-social therapy and treatment planning; or an equivalent combination of training and experience. A COPY OF A CERTIFIED COLLEGE TRANSCRIPT MUST ACCOMPANY APPLICATION.