Child Support Agent II

CHILD SUPPORT AGENT II Position # 650713 Salary Range:       $44,698-$70,643 Primary Purpose of Position: The purpose of the Child Support Agent II (Enforcement) position is to monitor payments, take appropriate enforcement action when delinquencies occur and complete appropriate order modifications as they occur.  This work is completed either in the office or in District Court. Knowledge, Skills and Abilities: Thorough knowledge of the Child Support Enforcement Program and applicable legal procedures; considerable ability to interview clients, absent parents and related sources, and to investigate cases; considerable ability to organize, analyze, and summarize case information; basic math skills; ability to establish and maintain effective working relationships with clients and absent parents, location resources, offices of the Clerk of Court, Magistrates, District Attorney, Sheriff, other court officials, and private attorneys. Minimum Education and Experience: A four year degree and six months experience in eligibility, investigative, judiciary, or legal work that provides knowledges, skills and abilities needed to perform the work; or an associates degree in business administration, human resources, law enforcement or closely related degree and two years of experience in eligibility, investigative, judiciary, or legal work that provides knowledges, skills and abilities needed to perform the work; or graduation from high school and three years of experience in eligibility, investigative, judiciary, or legal work that provides knowledges, skills and abilities needed to perform the work; or an equivalent combination of education and experience. Valid North Carolina driver's license required. Bilinguals encouraged to apply. DD 214 is required from applicants claiming a military preference. Posting Date:          05/23/2024 Closing Date:        06/10/2024