Income Maintenance Caseworker II – Intake

The Johnston County Department of Social Services has an immediate opening for an Income Maintenance Caseworker II position in the Intake Unit, located at 714 North Street, Smithfield. Internal applicants must apply online to be considered. Will accept work against if fully qualified applicants are not located. Please note: Final applicant subject to pre-employment drug screen, criminal records and DMV check. Background checks and potential drug screens will be conducted on all final candidates and on all employees who are promoted.

The primary purpose of this position is to interview clients that apply for or request to re-certify for the following public assistance programs: Food and Nutrition Services, Family and Children's Medicaid, and Adult Medicaid. This position must complete a thorough interview with the client, accurately enter all information gathered during the application and/or re-certification into the NC FAST system, and complete third party verification in order for eligibility to be determined.

Considerable knowledge of the program/areas of assignment. General knowledge of all agency and community programs and services which could affect the client/applicant. Good knowledge of all agency and community programs and services which could affect the client/applicant. Good mathematical reasoning and computational skills. Ability to read, analyze, and interpret rules, regulations and procedures. Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures. Ability to instruct and to evaluate the work of lower level employees. Ability to perform casework functions with structured time frames.

One year of experience as an Income Maintenance Caseworker I. Will accept IMC I work against: Graduation from high school and three years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and experience.