Administrative Assistant I

Are you a highly motivated administrative support professional with excellent customer service?  Catawba County Social Services is recruiting a professional to join our team as an Administrative Assistant I.  In this position, you will manage a variety of essential administrative support functions within the Department of Social Services’ business office. RESPONSIBILITIES:

• Assure that all Child Protective Services hotline calls are answered promptly and professionally and that calls are directed appropriately.
• Provides referral for services, answers questions, assures prompt response to clients by phone or in person.
• Provide administrative, case and moral support for social workers and supervisors
• Create and maintain charts and reports to allow for planning and management of the Child Welfare program.
• Create, maintain and distribute monthly CPS ON CALL calendar for Child Welfare Unit.
• Manage the agency toner supply including maintenance of tracking logs

QUALIFICATIONS: 

• High school diploma or GED equivalent and 3 years of office/clerical experience; or
• Associate’s degree in Business Administration or related field and 1 year of office/clerical experience; or
• Bachelor’s degree in Business Administration, Public Administration, or other related field

ADDITIONAL REQUIREMENTS:

• Valid driver’s license with safe driving record

• Notary Public certification or ability/willingness to obtain within a specified timeframe

• Ability to work effectively as a team
• Advanced computer skills, solid working knowledge of Microsoft office products, and experience working with databases and tracking systems
• This is considered light work; lifting up to 25 pounds

PREFERENCES: Bilingual ability (Spanish-English) is a plus.