Social Worker II – Volunteer Coordinator

Salary Range: $42,627.62 - $70,335.57 (Compensation negotiable within the salary range for fully qualified applicants.  Salary rates are based on education, skill, and experience level as well as internal equity and market rates.)   Are you a highly motivated, professional Social Worker who has a passion for working with seniors (older adults) and values working in a team-oriented environment?  Are you:  creative, flexible, detail-oriented, innovative, willing to try new things, and knowledgeable about community resources for an aging population?  Catawba County Social Services is seeking a Social Worker II (Volunteer Coordinator) to join the Senior Nutrition Services team.  A great work environment, Senior Nutrition Services offer team-work, flexible schedules, and variety in work tasks.  In this role you will manage a volunteer pool of over 700 volunteers, including recruitment, training, and coordination as well as provide social work/case management for the participants in the Home Delivered Meals Program.   RESPONSIBILITIES:

• Recruits, selects, trains, schedules, and manages 700 or more volunteers for the Home Delivered Meals Program
• Develops driving routes for meal delivery and ensures meals are delivered within the specified time standards
• Receives a portion of referrals for the Home Delivered Meals Program based on region
• Provides social work/case management for a portion of Home Delivered Meals recipients, including home visits and phone contacts, to maintain seniors safely at home
• Provides service coordination and referrals for participants to other community services that are needed
• Documentation/Record-keeping
• Collaborates with team to complete fundraising activities, which includes an annual “signature” event in addition to smaller fundraisers
• Provides support for any area of program which needs attention (i.e. answering phones, distributing meals, back-up support for Home Delivered Meal Coordinator during absence)

  QUALIFICATIONS: 

• Bachelor’s degree from an accredited school of social work; OR
• Bachelor’s degree in a human service field and 1 year or social worker experience: OR
• Bachelor’s degree in a non-human services field and 2 years of social work experience

  ADDITIONAL REQUIREMENTS:

• A valid NC Driver’s license with a safe driving record
• Excellent customer service and communication skills with an outgoing personality
• Ability to work collaboratively with team and community members
• Highly creative and innovative with comfortability trying new things
• Ability to coordinate programs, remain organized and flexible and pay attention to details
• Strong problem solving and analytical skills
• Knowledge of the delivery area and ability to develop maps for efficient delivery
• Effective computer skills
• This is considered light work; may lift up to 20 pounds to carry meals and coolers.