Child Support Agent I

Primary Purpose of Position: The primary purpose of this position is to conduct and complete up front interviews with all in-coming Public Assistance and Non-Public Assistance applicants. Knowledge, Skills and Abilities: Considerable knowledge of the Child Support Enforcement Program and applicable legal procedures; considerable ability to interview clients, absent parents and related sources, and to investigate cases; considerable ability to organize, analyze, and summarize case information; basic math skills; ability to establish and maintain effective working relationships with clients and absent parents, location resources, offices of the Clerk of Court, Magistrates, District Attorney, Sheriff, other court officials, and private attorneys. Minimum Training and Experience: Graduation from high school and two years of experience in eligibility, investigative, judiciary, or legal work that provides the knowledge, skills, and abilities needed to perform the work; or an associate degree in business administration, human resources, law enforcement or closely related degree and one year of experience in eligibility, investigative, judiciary, or legal work that provides the knowledge, skills, and abilities needed to perform the work; or a four year degree; or an equivalent combination of education and experience.  Bilinguals are encouraged to apply.  Valid North Carolina driver license required.  DD 214 is required from applicants claiming a military preference.