Child Support Supervisor I

Work Type
Family and Children’s Services

Position Number


Closing Date
January 22, 2021
Posted January 14, 2021

Agency Name
Cleveland County Department of Social Services

Work County

Job Location
130 S. Post Road
North Carolina
Job Description

Job Description This position is responsible for planning, organizing, directing, evaluating the program, supervising administratively and technically the agents and clerical support staff for the IV-D program.   Knowledge, Skills & Abilities Thorough knowledge of Child Support Enforcement Program, related legal procedures, judicial operations, and office management practices and procedures.  Working knowledge of supervisory practices and management techniques.  Skill in interviewing, investigating, analyzing case variables. Ability to organize and summarize case information.  Ability to represent program in oral and written form.     Minimum Education & Experience Graduation from high school plus four and one half years of experience in investigative, judiciary, eligibility, attorney’s office or related work which provides the knowledge, skills and abilities needed to perform the work, including one year of IV-D experience; or four year degree plus one and one half years of experience in the Child Support Enforcement Program; or Associate of Arts Degree in business, human resources, law enforcement or closely related field and two and one half years of experience in investigative, judiciary, eligibility, attorney’s office or related work, including one year of IV-D experience.   Physical Requirements This work requires the occasional exertion of up to 10 pounds of force; work frequently speaking or hearing, using hands to finger, handle or feel and reaching with hands and arms and occasionally requires standing, walking, sitting, climbing or balancing, stooping, kneeling, crouching or crawling, pushing or pulling and repetitive motions; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data; work is generally in a moderately noisy location (e.g. business office, light traffic).   Application Process All applicants must submit a completed County Application by the closing date online at   Selection Process Selection will be by structured interview.  Applications will be reviewed to select the most qualified applicants for admission to the interview.
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