Eligibility Specialist III

Work Type
Economic Services

Salary
$38,294.13

Closing Date
May 21, 2021
Posted May 14, 2021


Agency Name
Catawba County Social Services

Work County
Catawba

Job Location
3030
Hickory
North Carolina
28658
Job Description

Are you an experienced Eligibility Specialist looking for a challenging new role?  Catawba County Social Services is recruiting for an Eligibility Specialist III to determine eligibility for Adult Medicaid – Long Term Care and Special Assistance Programs.   In order to be fully qualified applicants must possess two years of experience in income maintenance eligibility in a Department of Social Services.  However, trainees with at least one year of income maintenance eligibility experience may be accepted.  Trainee salary is $36,379.42. RESPONSIBILITIES: 
  • Determine eligibility for the Medicaid for the Aged, Blind, and Disabled and Special Assistance programs by interviewing, researching, verifying information, and gathering data from citizens applying for assistance.
  • Primary responsibility for determining eligibility for Long Term Care, CAP, PACE, and Special Assistance
  • Interpret State and Federal guidelines and determining how they apply to each individual situation
  • Manage Data in complex computer systems
  • Explanation and enrollment in Carolina Access and proper use of electronic benefit card (EBT card)
  • Educate clients to assure they are fully aware of the change reporting requirements
  • Manage an ongoing caseload by redetermining eligibility and reacting to numerous changes under strict deadlines
  • Referral of applicants/recipients to other social services programs and community services
QUALIFICATIONS: 
  • Associate’s degree in Human Services, Business, or a closely related field and 2 years of experience as an Income Maintenance Caseworker; or
  • High School diploma or GED equivalent and 3 years of demonstrated experience with mathematical work and/or public contact involving interviewing, gathering, and compiling information, including 2 years of experience as an Income Maintenance Caseworker.
In addition to minimum education and experience requirements, the ideal candidate will possess:
  • Ability to self-initiate, with strong organizational and multi-tasking skills
  • Excellent people skills, patience, and willingness to work with a variety of personalities
  • Strong computer skills
  • Capacity to learn and work quickly, and a strong will to learn and succeed
  • Analytical skills to read, interpret, and apply complex rules and regulations
What can we offer you?
  • Working with a dynamic team dedicated to providing excellent customer services
  • Interaction with a variety of people on a daily basis
  • A challenging environment where you can use your high level technical skills
  • A professional office environment
  • Job stability in a committed organization, with a nice benefit package
  • A rewarding career, impacting the lives of others
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