This position involves taking applications, determining eligibility and maintaining cases for Adult Medicaid services in Long Term Care, CAP and SA benefits. It includes interviewing clients receiving or applying for Adult Medicaid benefits to gather data to determine eligibility. Also, verification of information, maintaining records and will include maintenance of an ongoing caseload.
Knowledge, Skills and Abilities
Thorough knowledge of income maintenance program assigned.
Considerable knowledge of all agency and community programs and services which could affect the client/applicant.
General knowledge of all income maintenance programs.
Good mathematical reasoning and computational skills.
Ability to read, analyze, and interpret a variety of regulations, policies and procedure of varying complexity.
Ability to work independently and prioritize work.
Ability to instruct and evaluate the work of lower level employees.
Ability to train employees in new and existing rules, regulations, policies and procedures.
Ability to understand the needs and problems of clients/applicants.
Ability to perform caseworker function under and within structured time frames
Must be human services oriented and possess the ability to interact well with the supervisor, co-workers and customers and be able to work in a team environment.
Must be computer proficient
|Minimum Training and Experience - Two years of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience|