Income Maintenance Caseworker II

Primary Purpose The primary purpose of this position is to provide professional human services work, assisting individuals in accessing a variety of social services, interpreting program information, determining eligibility for human service programs and conducting in-office and/or on-site interviews and/or assessments. Essential Functions 95% Public Assistance Intake and Eligibility   This position interviews, verifies information, opens and determines or re-determines eligibility for programs that are either new applications or that are applications where there has been a lapse in the certification period.  This position also interviews, verifies information, reopens and determines eligibility for all cases that reapply when there has been no lapse in the certification period.  This position documents, verifies and updates all changes in the client’s situation.  This position has the responsibility of satisfying all federal and state mandated verifications as well as any questionable data.   This position is required to work in the NC FAST system. This is a complex system that at times has glitches, down time, and where errors occur even when the correct information is entered.   It is vital that intense visual and mental concentration occurs when working in this system in order to ensure accuracy in the determination of eligibility in public assistance programs within this system. This position could be required to primarily perform one or all of these functions, dependent upon the needs of the agency. 5% Other Duties The case worker adheres to other duties assigned by the Income Maintenance Supervisor II, Income Maintenance Administrator, and/or Director at their discretion.  The caseworker also assists in disaster relief efforts that includes but it not limited to shelter duty. Assignment to emergency shelter duty during times of potentially dangerous or manmade disasters is an essential function of this position and you shall be required to fulfill these duties when instructed. Minimum Education and Experience: One year of experience as an Income Maintenance Caseworker