Income Maintenance Caseworker II
Work Type
Economic Services
Salary
41,500-45,600
Closing Date
Continuous Recruitment
Posted June 1, 2023
Agency Name
Rowan County DSS
Work County
Rowan
Job Location
1813 E Innes Street
Salisbury
North Carolina
28146
Job Description
The County is currently accepting applications for the position of Income Maintenance
Caseworker II (Economic Services Division). The primary responsibility for this position is to
determine eligibility for the public assistance programs which may include Food and Nutrition
Services program, Medicaid programs, or Work First Family Assistance program. Program
eligibility is based on guidelines provided by the State of NC.
Requires ability to read and comprehend complex program eligibility criteria and forms based on
Federal, State, and County regulations; requires ability to key information accurately into State
eligibility system (NC FAST) according to program guidelines as well as use other software
programs and search engines; requires general knowledge of agency and community services;
excellent interview skills to obtain required information and ability to communicate effectively by
listening and reasoning with individuals of a wide variety of backgrounds; ability to work
independently; ability to be organized yet flexible; ability to communicate with clients, the public
and other community partners to obtain data as well as to explain regulations and procedures;
possess strong interpersonal skills and create and maintain a positive attitude; good mathematical
reasoning and computational skills; requires attention to detail and concise case documentation; and
ability to perform caseworker functions according to policy and within structured timeframes.
Requires a Bachelor’s Degree in Business Administration, Accounting, Human Services, or related
area; or an Associate’s Degree in one of the above program areas or related area and two years of
accounting, business, clerical, or public contact work experience; or high school diploma and four
years of accounting, business, clerical, or public contact work experience which includes
interviewing and explaining information, as well as mathematical or business-related tasks.
Requires demonstrated skill in written and verbal communication, as well as proficiency with word
processing and similar software. Microsoft Office software, document management software, and
case management software programs. Bilingual applicants preferred. All degrees/coursework must
be from an appropriately accredited institution. Application should provide sufficient detail of
educational experiences, work experiences and applicable skills.
Starting Salary $41,500 - $45,600 (commensurate with experience) and excellent benefits package
available.
Apply online at www.rowancountync.gov/jobs. Individuals with disabilities may request application
accommodations by calling HR at (704) 216-8101. The County administers pre-employment drug
tests and criminal background checks for all positions. Some positions may require a physical exam,
credit check, and/or a driving history check depending upon the position. Rowan County is an Equal
Opportunity Employer.