Income Maintenance Caseworker II

Description   The Scotland County Department of Social Services works to improve the wellbeing and safety of citizens' lives.  As a part of the DSS team you will work with others who value Respect, Teamwork, Dependability, Accountability, Innovation, and Excellence.  The Department provides flexible work scheduling and a full benefits package including medical insurance, vacation, paid holidays, and membership in the North Carolina retirement system.   PRIMARY RESPONSIBILITIES:

• The employee in this position is responsible for the total process of determining/re-determining applicant/client eligibility in a County Department of Social Services for an income maintenance program which includes the intake, processing, and review functions;
• May perform one of the above functions for three or more income maintenance programs;
• This position is responsible for tasks such as the interviewing of clients to obtain required information, completing initial applications, verifying the information obtained, determining eligibility or completing scheduled program reviews;
• The employee in this position will explain program(s) requirements and options and advise or refer clients to other program services as appropriate;
• Performs other duties as assigned, which may include shelter duty.

    Examples of Duties   IDEAL KNOWLEDGE, SKILLS, AND ABILITIES:

• Considerable knowledge of the program/areas of assignment;
• General knowledge of all agency and community programs and services which could affect the client/applicant;
• Good mathematical reasoning and computational skills;
• Ability to read, analyze, and interpret rules, regulations and procedures;
• Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures;
• Ability to perform caseworker functions within structured time frames;
• Ability to instruct and to evaluate the work of lower level employees.

    Typical Qualifications    PREFERRED TRAINING AND EXPERIENCE:

• One year of experience as an Income Maintenance Caseworker;
• Or, an equivalent combination of training and experience.

  Supplemental Information   SUPPLEMENTAL INFORMATION:

• Criminal records check, drug screen, and references will be required for the successful candidate;
• Must possess and maintain a valid driver’s license and reliable transportation;
• All applications will be reviewed and considered but not necessarily interviewed;
• In lieu of no qualified applicants, work against qualifying applicants may be considered at a lower salary.
• Resume in lieu of a completed application is not acceptable;
• High school diploma or college degree must be received from appropriately accredited institutions;
• Must attach a copy of your high school diploma or college degree to the online application;
• We are an Equal Employment Opportunity Employer and E-Verify Participant.