Income Maintenance Supervisor II – Family and Children Medicaid Intake

Work Type
Economic Services

Salary
$25.99 - $35.08 Hourly

Closing Date
December 13, 2023
Posted November 13, 2023


Agency Name
Brunswick County

Work County
Brunswick

Job Location
30 Government Center Drive
Bolivia
North Carolina
28422
Job Description

About Us Brunswick County is a vibrant coastal community located in southeastern North Carolina with approximately 47 miles of idyllic beaches and an abundance of quaint countryside. While consistently ranked one of the fastest-growing counties in North Carolina, Brunswick County is steeped in history and hospitality, and both residents and visitors enjoy a laidback atmosphere, close-knit community, and plenty of coastal charm. Careers At Brunswick County we are committed to preserving our resources and enhancing the lives of our community through exceptional service. Join our team of talented staff and embark on a career where you will make a difference in the lives of those we serve. Our employees are our biggest asset, and we offer competitive wages, a comprehensive benefits package, and opportunities for advancement.
About this Opportunity
An Income Maintenance Supervisor II (IMS II) provides supervision, training, and support to staff in the Family and Children Medicaid Unit. The Supervisor maintains current knowledge and State policy regarding the Family and Children Medicaid Program to ensure the agency is meeting quality and timeliness standards for the Family and Children Medicaid Programs. Job responsibilities include:
  • Reviews and ensures cases are processed accurately and within mandated Policy timeframes.
  • Provides regular support and guidance to staff through conference and team meetings.
  • Prepares annual and probationary evaluations.
  • Assigns cases to staff and ensures workloads are balanced.
  • Provides training and technical assistance for workers.
  • Review NC Fast postcards and stay abreast of accurate interpretation and application of updates and changes sent via the State.
Knowledge, Skills, and Abilities:
  • Knowledge of Family and Children Medicaid policies
  • Knowledge of NC FAST
  • Organizational skills
  • Assessments skills
  • Communication skills (oral and written)
  • Critical thinking skills
 Must be available to work during emergency situations.Education and Experience
  • Bachelor’s degree and two year of experience as a casework or investigator in an economic service program and preferably with one year of supervisory experience; or
  • Associate degree and four years of experience as a caseworker or investigator in an economic service program and preferably with one year of supervisory experience; or
  • An equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.
Direct experience with NC FAST is highly desirable as well as the Intro to Human Services and Income Maintenance Caseworker - NC FAST Certificates.Physical Requirements
Must be physically able to operate a variety of office equipment.  Must be able to exert a negligible amount of force constantly to move objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Information Brunswick County provides equal opportunity in employment for all qualified persons regardless of race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by the law.   Brunswick County is required by law to verify the identity and employment eligibility of all persons hired. Brunswick County participates in E-Verify to determine employment eligibility to work in the United States.   All positions with Brunswick County require a valid Driver's License and candidate must be current on Brunswick County taxes. A background check and drug screening will be conducted with a contingent offer of any position.  
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