Income Maintenance Technician

INCOME MAINTENANCE TECHNICIAN Position # 591301 Salary Range:       $33,738 - $53,325 Primary Purpose of Position: This position is assigned to both the Employment Services and Child Care Subsidy Unit. This worker is responsible for (I) Explaining program requirements and options, and referring clients to agency programs as appropriate; (2) Completing changes as it relates to the Child Care Subsidy and Employment Services Units within program systems; (3) Answering incoming calls as it relates to the Child Care Subsidy and Employment Services; and (4) Completing clerical responsibilities within the units. Knowledge, Skills and Abilities: Good mathematical reasoning and computational skills. Ability to communicate with clients, applicants, and the public to obtain data, and to explain rules and procedures. Ability to understand the needs and problems of clients/applicants. Ability to learn the program area of assignment. Minimum Education and Experience: Graduation from high school and two years of paraprofessional or clerical public contact experience which should have included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data, and/or the performance of mathematical or legal tasks; or graduation from high school and one year of experience in an income maintenance program; or an equivalent combination of training and experience. Valid North Carolina driver license required. Bilinguals encouraged to apply. DD 214 is required from applicants claiming a military preference. Posting Date:          02/15/2024 Closing Date:        03/01/2024