Office Assistant III

Primary Purpose of Position:  The primary purpose is to provide clerical support to and receptionist duties for the child support enforcement office within DSS, handle cash transactions, handle incoming and outgoing mail and deliveries to Social Services, Clerk of Court and Legal Department and handle case initiation functions for the office caseload as assigned. Knowledge and Skill Requirements: General knowledge of office or work unit procedures, methods and practices.  General knowledge of and ability to use correct spelling, punctuation and specialized vocabulary; ability to proofread.  General knowledge of office accounting and record keeping procedures, mathematics and their application in the work environment. Ability to learn and apply a variety of guidelines applicable to the work process.  Ability to use a variety of office equipment.  Ability to work with people with courtesy and tact in performing public contact duties.  Ability to record and compile information based on general guidelines.  Ability to balance and reconcile figures.  Ability to screen communications based on predetermined guidelines.  Ability to gather and give information and instructions regarding the work process and procedures.  Ability to learn to use specialized office equipment.  May require ability to coordinate work of other support staff, student workers or volunteers. Minimum Training and Experience: Graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at least one year of office assistant/secretarial experience; or an equivalent combination of training and experience. Valid North Carolina driver license required. DD 214 is required from applicants claiming a military preference.